You do not choose a return time. My father has dementia and cannot wait long in lines without confusion. There is a two-hour window before you can make another selection. Gear Up for Your Visit. Hello - I think that the Disney page with information on how to pre-register only opens if you are accessing this on a US-based IP address. Even if you do get a DAS, there's often no guarantee that you could get through the FP line and ride the ride in 20-30 minutes. Minions and all related elements and indicia TM & 2023 Universal Studios. Sign in. Can we rent a wheelchair in combination with the das pass? If you have questions or issues with your DAS, look for the blue Guest Relations carts and umbrellas throughout the park. Is he still able to go on the rides? What do these rides have in common? Or would I need to link one of my children's tickets to their family in MDE? RC qualified for the Disability Access Service (DAS) at Disney World and we were not sure what to expect during the registration process or while we were there. By using this site you agree to our privacy policy. Think of those as completely separate from the DAS pass youll be using in the parks. What if Im afraid that DisneyWorld's DAS card will not accommodate my needs? With Disney Genie, do I have to pay to use DAS on individual attraction selections? The remaining two attractions per park still use DAS, but for day-of selection only. You can book return times on the My Disney Experience app or in person at the attraction or Guest Relations. Money over equality I guess. Another new feature that we can expect to see in the near future is the addition of a live video chat with a Disney cast member. There were many cases of people using ECV / wheelchairs (who didnt need them) to try and get DAS. I know there are baby care centers, but do you have recommendations for quiet places to go in the park if you have a kiddo who needs a sensory break? In other words, can we have more than 2 time slots reserved on DAS? Thank you. No way to find out beforehand? 1) I think the DAS was applied properly in your case. Very disappointed I called das 2 times waited over 30mins too.. It may not display this or other websites correctly. Can I cancel a reservation? New to fall 2021, guests can now pre-register for DAS in advance of their trip! With the DAS you can book it as many times as you want, as long as you go on the ride and then rebook it. I talked to a CM who said to explain that it's "dangerous" if she can't get to the facilities in a timely fashion. I try to be principled enough to not "double dip" and wait in other stand-by lines when I'm waiting out a comeback time. Nintendo trademarks are properties of Nintendo. We'd recommend that the two DAS holders have separate MDE accounts, as each one will need their own DAS return time (two DAS holders can't be on the same one), but link everyone else in the party to both accounts. I tried repeatedly to book DAS for my son from here in the UK. If you have a Magic Key pass, you can renew every 60 days. Guest Services is located outside of the gates near the monorail entrance. I'm always interested in posters who have time limits on waiting in line because of bathroom issues - I wonder how they even get to Disney if they don't live close by. Then you can leave the attraction and come back when the return time arrives - then they usually put you through the FastPass line. Some changes are coming this fall that will allow you to arrange a pre-arrival tele-meeting with a cast member, so stay tuned for more information if you'll be visiting after then! Is the new Genie + the same as a DAS pass? They will then scan your child's pass/MagicBand, then scan everyone in your party's pass/MagicBand that wants to go on the ride. How does the access to the rides work for DAS? You should be fine, based on the fact that children under 3 who don't have a ticket can stay with their groups when using Genie+ or an individual Lightning Lane selection. The more details you provide about your needs, the better DAS will work for you. Already inside Magic Kingdom? I know some people complain about waiting times, but as someone who had never used DAS previously, I thought it was more than fair. Once approved, the cast member will book two Advance Selections for each day of your visit. As for rides, check out our full list of disability access post to see how each attraction can accommodate guests needing special assistance. Maybe if there was a way to stop this "double dipping" it would help. Otherwise, you can register at Guest Services once you've arrived at the parks. Also with the Genie+, you can only book each attraction once. Can Genie + be used to reserve more than one ride at a time and can a DAS pass and Genie + be used together? As she wont have her own ticket, just wondering if it is still an option? Hi there. No, the Guest Relations cast member will speak with the guest (or guardian) for whom DAS will be issued. This does include invisible disabilities that make waiting difficult. Telling them not to visit is ridiculous. Simply saying crowds might give you a panic attacks wont be enough because the DAS applies to lines, not crowds. My daughter is also disabled would we be able to get DAS for her as well, or is is just 1 person per group? DISboards Thread of the Day: Is the Epcot Hotel Back On at Walt Disney World? There is a wheelchair/scooter waiting area at each Disney bus stop. Time to have fun! It allows everyone irrespective of their disability to completely enjoy all the rides and attractions of the park. Thanks! Then eventually when I see lines down go back in and make my purchase. The person requesting DAS needs to be present and you must have your tickets or your Magic Bands to complete the process. Overview of Disney World's Disability Access Service (DAS), full list of Disability Access for Disney World Attractions, Overview of Universal's Attraction Assistance Pass, Overview of Disneyland Disability Access Service (DAS), < Diapers are not an option for her. Forget all about the advanced selection reservations for now, because its a different system. You do need to describe the accommodations needed to fully enjoy the park. Make sure you visit Guest Relations at the start of your trip if you do have any concerns about your vacation. In all I had the best experience at Epcot and Animal Kingdom, thanks to the pass. What to say to get a DAS pass at Disney? Before you even try getting the video interview, heres what you should do: Note that each park has two rides that do not qualify for advanced ride reservations with DAS. Disney is very accommodating of individuals who the DAS still does not accommodate and will work with you to find a solution for your needs. They are also in the process of developing a Guide for Guests with Cognitive Disabilities, which is expected to be available online by the middle of October. We learned that the hard way. Both say good for up to 60 days. Thanks so much! No issues. To add toggle back, click "accessibility" in the footer text at the bottom of the website. Once set-up the service will be valid for the length of . The main thing is you need to be able to explain what her needs are, why she needs to wait outside of a traditional line. No help and get register! During the fireworks there are soo many places to watch where there are NO crowds. Here's how it works Though we were in the regular vehicles for Buzz Lightyear, they let us go a few times in a row too. Ask them if they need the key. I must queue with my son (who needs DAS because he cant queue!!) Guests under 18 years of age must have parent or guardian permission to call. Using some secret entrance? Recently, updates were made to the Disability Access Service at Disney World to be even more user-friendly! Does Disney World offer disability passes? Plus, park hours, special events, weather, and more! In visits past, Guests would be required to visit Guest Services upon arrival at the parks in order to obtain their DAS pass, which would be linked to their account, would be effective through their stay, and would include an additional 5 party members. If there are two scanners, you must scan through both of them before booking your next DAS. First, it depends on how you "do Disney". Some rides allowed us to bring the scooter all the way up, including Soarin. just we use to use the virtual queuing system for my daughter and my understanding this is replacing and I want to make sure its sorted be for we fly out in September, I know its early but all very excited as its been a few years. Have a list of your top attractions at each park so you can book the. We got a bit of a behind-the-scenes tour through the employee area. Walt Disney Worlds approach to assisting guests with disabilities ensures that every guest can enjoy a day at the parks. But they will ask why the person cant wait in lines. Yes, the cardholder must enter the attraction. Ultimately, Disney assigns the DAS card on a case-by-case basis, so we recommend visiting Guest Relations when you enter to see what options are available to you. Just wanted to let you know that despite the above service being advertised internationally, I have been informed by disability services it is only available for those in the US. Disney theme parks have provided the Disability Access Service for guests who require accommodations to attractions. I dont want to have to give anyone my medical file just to qualify. ok ok, I have to comment on something I keep seeing over and over in the comments. Several others questioned why the original poster thought an ADHD and Anxiety diagnosis would even qualify their child for the pass, claiming theyd be taking it from someone who truly needs it.Moderators have since locked the thread, prohibiting future comments. Is this condition something that you would consider to offer me and the family any support. Once RC was in her seat, the scooter sat to the side until the ride was over. Ding ding ding! We absolutely do! We've already researched the details most important to families. You can register and find more info here. This is separate from the Advance Selections, which you can have two per day. Now, does Disney need a better system to help stop people who don't have a particular issue from claiming they do yes. You are so welcome, Brittany - thanks for hopping by! The DAS covers both the impacted guest and those in their group (up to six people, including the DAS holder). There is a list of places you can go that are quiet to calm down. Compare predicted crowd levels by day up to 1 year in advance! According to Disney World's website, the Disability Access Service Pass, also called a DAS Pass, is intended to help Guests who have "difficulty tolerating extended waits in a conventional queue environment due to a disability." Will they have record that I used DAS in the past, to make registering online easier since I will already be in the system. Disney Parks have an unwavering commitment to providing a welcoming, inclusive environment and accessible experiences for our Guests. The 8 Things You Need To Know About Genie+, and Lightning Lane Now. You can find that when you enter the park. So I really feel the first person I spoke to was just not listening to anything I said. It wasn't until Disney changed the policy to "physical disabilities don't qualify for DAS" that people stopped doing it. In England I have an access card. I was denied DAS and had always used it in the past, so not sure what a trip would be like without it since we barely got by last time even with it. Do I have to get a DAS pass for my son every time we go to Disneyland? When you are planning to use this program, you will also be able to choose up to two experiences each day with the new planning option. Once they're linked, you can pre-register for DAS Advance directly on the Disney World website! You cannot register at Disney Springs. Already have one? Have your Disney World tickets and reservations for each park. The Disney Disability Access Service (DAS) is a card they issue. The longest attraction line we waited in was 20 minutes." For assistance with your Walt Disney World vacation, including resort/package bookings and tickets, please call (407) 939-5277. In October 2021, two new features were added to the DAS program. The Disney Disability Pass, is a free service provided by Disney for anyone who cannot wait in a traditional line. Definitely. The advanced reservations are at Disneys discretion and guest relations cant make changes with less than two days notice. If park hopping, selections will become available once you tap into that park. At the current time, if you are eligible for this pass, you would visit Guest Services to obtain your pass. Card they issue can only book each attraction can accommodate guests needing assistance! 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