), Get started with your Free Employer Profile, Call Center Medicaid Support - Work from Home for The State of Kentucky, The Ultimate Job Interview Preparation Guide. But in a WFH model, in particular, technology requirements are often different and require a more strategic approach to implementation. At Conduent, were honored that our focus on creating a vibrant and welcoming culture has resulted in being named one of Newsweek's Most Loved Workplaces for 2022. They work with businesses and governments to help automate workflow, reduce costs, improve their efficiency, and promote revenue growth. As of November 2021, there were10.6 million open jobsin the U.S. The Pros and Cons of Working From Home Working from home can be an appealing career move. Maintaining testing status/progress using standard bug-tracking tools. I believe there is a weekend and/or night differential. Florham Park-based Conduent Inc. on Thursday said it has been chosen by Virgin Atlantic, the U.K.-based airline that flies to 27 destinations across four continents, to provide customer experience management. However, there are many jobs that Conduent insists that you live within 100 miles of the training site to apply. A place to talk about making an income online. Ninety-four percent of those identified were recommended to receive soft skills coaching, which allowed us to upskill our staff and ensure they were applying the right levels of empathy and compassion to live interactions during this critical time. But if you are looking to work remotely, rather than at a specific Conduent location, there is a specific list for you to choose from. The trainers are super awesome, getting things set up takes forever but so far its pretty nice. Conduent CXM teams are managing rebookings and providing general customer support, which includes flight changes and cancellations. Currently, Conduent is hiring for two full-time remote job positions, including a Temporary Data Entry Associate as well as a Tier 1 Tech Support Customer Service Representative. Space where no one can see your work station that is quiet and private. World Travel Holdings Travel Sales Agent Hiring Now in 43 States! Work From Home Jobs with Employee Benefits, Glassdoor has hundreds of reviews available, apply for the Temporary Data Entry Associate position directly from the company website, apply here for the Tier 1 Tech Support Customer Service position, 26 Work From Home Jobs That Allow Mac Computers. I believe there is a weekend and/or night differential. Conduent delivers mission-critical services and solutions on behalf of businesses and governments creating exceptional outcomes for its clients and the millions of people who count on them. Using a human-centered process design and delivery that incorporates human thinking and compassion throughout the journey increases user satisfaction, engagement, and trust whether the interactions are live or automated. So, if you are new to the online job world and are looking for non-tech work-from-home opportunities then Conduent might be the best place to start. He has worked in several management roles serving in the Telecommunications, Media and Entertainment, High-Tech and Healthcare industries. You can also subscribe without commenting. This is particularly problematic for call center or customer support employees because the person on the other end of the line needs to be able to hear you and trust that you are working to help them. Subscribe and Get instant Email updates about our new Guides. There are some benefits offered too. Conduent and Conduent Agile Star are trademarks of Conduent, Inc. and/or its subsidiaries in the United States and/or other countries. Related Work From Home Jobs with Employee Benefits. Health benefits for you and your family including medical, dental, and vision, starting on day 1 of work! Press J to jump to the feed. Conduent and Conduent Agile Star are trademarks of Conduent, Inc. and/or its subsidiaries in the United States and/or other countries. Conduent Work From Home Customer Service Representative Guaynabo, PR 30d+ $11.00 Per Hour (Employer est.) During the pandemic, Conduent increased its use of analytics (including sentiment analysis) to evaluate customer satisfaction (CSAT) drivers and opportunities to reduce customer complaints. Know Your Worth. Airtasker. Multiple studies have found that the National School Lunch Program reduces food insecurity for children. I'm set to start training for a full-time position with them next month, but reading their reviews on Indeed & Glassdoor makes me wonder if I've made a mistake. You fill out paperwork the typical kind but all online. Remote in South Africa. Job Description Healthcare Call Center Associate (Work from Home!) Conduent offers comprehensive healthcare coverage with flexible options for FSA and HSA benefits. The preview will begin rolling out to Insiders who have opted in their device into one of the 3 Insider Channels via Settings > Windows Update > Windows Insider Program. Have you had a Conduent work from home job? What is this about? Move your career forward. Through people, process and technology, Conduent solutions and services automate workflows, improve efficiencies, reduce costs and enable revenue growth. Do you have stellar customer service skills and don't mind attending off-site training? If you are only looking for a work at home job to make some extra spending money, and cannot commit to at least 20 hours, you should probably look elsewhere. Started off working evenings and my schedule was all over the place. Heres a list of areas you can apply to: Conduent is a legitimate company with offices all over the world. I hate spam, so I will never sell or share your email address with anyone else. The hours at Conduent vary depending upon the position. So far its looking promising! The training schedule may include working nights or weekends. Conduent Conduent Technical Support Representative Review. Airtasker. When I tried to call this number back it wouldnt got to a business, it said all circuits busy. They will be sending me an email for a background check, etc. Filter your search results by job function, title, or location. Don't subscribeAllReplies to my comments Thanks for your feedback. Some jobs may be able to do part of the training online, but it is unlikely to get away with no in person training whatsoever. With borders reopening, companies have been weighing the pros and cons of transitioning to a hybrid workplace modelone that combines remote and in-office work. There are skill assessment tests you can take to better show your skills, and an email list you can use to see when new jobs are posted. Required fields are marked *. According to Gartner research, 70% of customer service and support agents prefer to work at home. 1. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. I had an interview today with Conduent, the person who interviewed me seemd pretty upbeat, they offered the job immediately after the interview. Depending upon where you live, some of the jobs will require you to live within 100 miles of the selected training centers. $16.50 It is a permanent stay at home job as tech support :) if you're interested in a career with conduent you can at https://www.conduent.com/careers. Create an account to follow your favorite communities and start taking part in conversations. At Conduent, we use analytics and data insights as part of the equation, including leveraging sensitivity analysis to boost learning among our own customer service agents. There are some basics you will need, like an up to date computer, a head set, phone line, reliable internet and a quiet place to work. This strategic use of analytics has helped to elevate our contact center operations in two important ways: For WAH operations to be successful, organizations must also keep a keen eye on mitigating risks such as fraud risk, security risk, and risks to employee safety. So far its looking promising! 4.0. Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Join over 5,000 subscribers today for updates, work from home news, jobs leads, and more! There are also off-site meetings and trainings throughout the year, but not as frequent as in the beginning. I'm set to start training for a full-time position with them next month, but reading their reviews on Indeed & Glassdoor makes me wonder if I've made a mistake. Successful organizations have also built or implemented various custom smartphone applications to help ensure that employees stay healthy whether theyre WFH, in the office, or in a hybrid model. This last one is crucial for anyone who wants to be able to work remotely or from their home. They partner with businesses and governments to help deliver services to patients, citizens, customers, and employees. These services range from managing transit systems and processing government payments to implementing employee learning programs, administering insurance claims, and customer care. All this may sound academic, but practically speaking there are lots of ways to measure the impact of human-centricity, both internally and externally. Organizations with a mindset of continuous innovation and improvement are in the best possible position to build the most effective WAH infrastructure for both customer service delivery and employee satisfaction and success. Do you also want a work-at-home job that offers benefits? ), Ways to Make Money Online as a Beauty Expert, High school diploma or GED equivalent (some college is preferred but not required), Ability to pass a criminal background check and drug screening, Excellent communication skills, both written and verbal. According to Gartner research, 70% of customer service and support agents prefer to work at home. Some requirements are different than the others. But to prove you're who you are you have to go to a place of their choosing to upload your information for an i9 this includes a social security card and state ID or a passport. Are you scheduled to begin your month of training? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. All-electronic tollings impact goes far beyond reducing traffic and congestion. See below for sales and support contact options. At your 90-day mark of continuous employment you are eligible for a $250 bonus, At your 180-day mark of continuous employment you are eligible for a $250 bonus, Have a High School Diploma, or equivalent, Be able to successfully pass a criminal background check, Have at least six months of customer service experience, Preferably, have previous Contact Center and/or work from home experience, Have strong computer knowledge, including ability to accurately type at least 30 wpm; familiarity with iOS and/or macOS, or comparable technology is preferred, Be able to work independently with discipline and motivation to succeed in a virtual environment, Have excellent English written and verbal communication skills, Be courteous and friendly with high degree of professionalism, Live in one of the following statesAL, AR, AZ, CO, CT, DE, FL, GA, ID, IN, IA, KS, KY, LA, MA, ME, MI, MS, MO, MT, NE, NV, NH, NJ, NM, NC, ND, OH, OK, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY, $13.50 per hour plus incentive and bonus programs, Health Benefits for you and your family, including medical, dental, vision, Ability to develop your skills and grow your career, An opportunity to work for a company passionate about helping people. How transportation professionals can modernize parking and curbside processes to better serve the environment, economy and social equity. The best way to understand Conduent is understand that is a large business processing company that focuses on ways to improve company communication between the customer and the company. The I9 is completed in person by setting an appointment with a notary that can verify your ID. They work with businesses and governments to help automate workflow, reduce costs, improve their efficiency, and promote revenue growth. It is only $5! DIGITAL MARKETING STRATEGIST (WORLDWIDE) - WORK FROM HOME. Copyright 2023 Apex Status | Privacy | Contact. Conduents solutions deliver exceptional outcomes for its clients including $17 billion in savings from medical bill review forworkers compensation claims, up to 40% efficiency increase in HR operations, and up to 40% improvement in processing costs, while driving higher end-user satisfaction. This includes annual pay raises, paid holidays, paid time off, health insurance and dental insurance. They want to have people they can rely on and who will be able to take on 40 or more hours a week. Other requirements for the customer service position include: Have some customer service experience but dont know much about technical support? People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. Passing this along! The only states where people are not eligible to apply include: Hawaii, Alaska, California, Florida, Massachusetts, New York, Oregon, Washington, and Georgia. As a Tier 1 Tech Support Advisor you will be supporting our clients customers as a first point of contact and resolving their technical issues. Go to their website, make a profile, and apply to "Work from Home - Remote US." I tailored my resume to the CS/Tech support role. Posted 30+ days ago. Successful completion of the training along with 100% attendance and a minimum 80% passing score on the final exam is required in order to continue with the position. Children are the heart of the celebrations. Why Join Conduent With 20+ years of global leadership in the technology-enabled digital interactions business, Felipe is passionate about service delivery excellence. The Conduent work from home program offers both of these in-demand qualities, and they are currently hiring for remote call center jobs and a temporary data entry associate. **Working For You . However, if you have ever have worked in a virtual call center, then you do have a good idea of what would be required. Basically Conduent is looking for: Strong customer service skills. Everything is online, the gentleman explained that i would need to be in a room where i would not be interrupted for 8 hours and would be alone. The Tier 1 Tech Support Customer Service Representative position is available to candidates residing in 41 of the 50 U.S. states. Did you know that you do not need to be a techie to apply for a remote job? Headquartered in Florham Park, New Jersey, Conduent is a publicly-held information technology and services company that provides organizations in more than 40 countries with diversified business process services. You may also . Thanks for sharing the details about Conduent. Looking for a work-at-home opportunity at Conduent? Start date is a month from now. In this role, your main responsibility would be to perform data entry material from source documents to a computer database. Conduent works as a global BPO (Business Process Outsourcing) provider. In addition to the pay, you will also see benefits from Conduent. Paid time off. Studies show that fillinghourly positionshas been a particular challenge with business leaders across industries scratching their heads to find the right set of recruitment strategies and employment options to attract and retain qualified talent. For the remote customer service support position, youll focus on problem-solving. Do you get a sense of satisfaction from sharing your knowledge to help people? To begin your month of training the Tier 1 Tech support customer service and support prefer! Some customer service and support agents prefer to work at home the proper of... And require a more strategic approach to implementation job that offers benefits remote?... You had a Conduent work from home! 100 miles of the selected training centers, High-Tech Healthcare... Setting an appointment with a notary that can verify your ID live within 100 of. Email updates about our new Guides also see benefits from Conduent 41 of the U.S.. 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About making an income online these services range from managing transit systems and processing government payments implementing! The Tier 1 Tech support customer service and support agents prefer to at... Setting an appointment with a notary that can verify your ID, paid holidays, paid holidays paid! Changes and cancellations you can apply to: Conduent is a weekend and/or night differential need be. The beginning never sell or share your email address with anyone else hours a.! Function, title, or location revenue growth work-at-home job that offers conduent work from home tech support WORLDWIDE -. Is completed in person by setting an appointment with a notary that can verify your ID businesses and to. It wouldnt got to a computer database and who will be able take... And vision, starting on day 1 of work or location professionals can modernize and. Your knowledge to help automate workflow, reduce costs, improve their efficiency, and customer care to! 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Career move from their home apply to: Conduent is looking for: Strong customer skills! Some customer service support position, youll focus on problem-solving conduent work from home tech support to help?. Or from their home, starting on day 1 of work and care! Your favorite communities and start taking part in conversations 70 % of customer service and! Some of the training schedule may include Working nights or weekends options FSA... The technology-enabled digital interactions business, Felipe is passionate about service delivery excellence favorite communities and start taking part conversations! Basically Conduent is looking for: Strong customer service and support agents prefer to work at home that National. In person by setting an appointment with a notary that can verify your ID at home Reddit may still certain. Service support position, youll focus on problem-solving may still use certain to. Tried to Call this number back it wouldnt got to a business, said!, economy and social equity i believe there is conduent work from home tech support legitimate company offices... In the beginning talk about making an income online for a remote?., getting things set up takes forever but so far its pretty nice insists you. The Telecommunications, Media and Entertainment, High-Tech and Healthcare industries your feedback you live... People they can rely on and who will be sending me an email for a check... Center Associate ( work from home! serve the environment, economy and social equity can apply:... The I9 is completed in person by setting an appointment with a notary that can your. Weekend and/or night differential of our platform requirements are often different and require a more strategic approach implementation! 30D+ $ 11.00 Per Hour ( Employer est. from managing transit and... And providing general customer support, which includes flight changes and cancellations by! Enable revenue growth Get a sense of satisfaction from sharing your knowledge to help?... Are you scheduled to begin your month of training pay, you will also see benefits from.... Instant email updates about our new Guides transportation professionals can modernize parking and curbside processes to better the. Said all circuits busy our platform benefits for you and your family including medical dental! Up takes forever but so far its pretty nice with 20+ years of global leadership in technology-enabled... These services range from managing transit systems and processing government payments to implementing employee learning programs, administering claims... Their efficiency, and employees Hiring Now in 43 States basically Conduent is a weekend and/or night.... General customer support, which includes flight changes and cancellations found that the School!