You want your team members to show respect for each others time and skills. WebBehaviors Erie Neighborhood House Leadership Team behavioral norms Prioritizing Behavioral Norms: Client Example Erie House as an agency is our #1 team. Behaviors that arent specific enough are a lot harder to put into practice. Having a set of norms that an executive team consistently follows helps team members be clearer about each others intentions, increases trust, saves time, decreases backbiting and politics, and sets a clear operational compass for the rest of the organization. Transfer the teams list of must-do behaviors into a document so all team members have access to it. Rather than having open-ended discussions about desired conductwhich can take a lot of time and exhaust everyonefind and use an existing framework (a quick Google search yields several and one is included in theHBR Guide to Leading Teams). t7@uuox? This shows trust, collaboration and If you are a team leader or project manager, consider the team norms that matter to you and to the work. One or both of you end up frustrated, angry, or feeling disrespected, and tensions will mount. When employees observe their senior executives behaving in intentional, transparent, and consistent ways, theyre inspired to follow them and adopt those norms themselves. Now while these norms also apply to professional settings, they're not the only norms that need to be adhered to. The same holds true for your teams other aspirations. These agreed-upon behaviors allow the team to increase its collective performance through healthy debate and clarity of purpose and roles. In other words, what are the rules that are often in place to govern teams? They also help guide decision making, and solve problems. The purpose of discussing your teams rules isnt to determine the one right way of running a team. Any group counts a work team, a volunteer group, a sports team as long as the members were dependent on each other to produce results. |Iq0&nO8>1}EIK(jQ,QFA ' endstream endobj 185 0 obj <> endobj 186 0 obj <>/Font<>/ProcSet[/PDF/Text/ImageC]/Shading<>/XObject<>>>/Rotate 0/Type/Page>> endobj 187 0 obj <>stream Its easy toassume that everyone knows how to work on a team and on some level this is true. The team then discusses the suggestions, but adopts only the most relevant norms. They also have a positive influence on trust, accountability and responsibility. How are you going to involve the team in adopting and implementing Being a thoughtful, people-focused leader is not easy. To make it easy to embed norms, they need to be specific. When arranging the team norms creation meeting, say something like: as we all work remotely, its important we clarify how were going to work together to be most effective. You can then reach agreement on them through whats called the nominal method of decision making: This exercise works well for new and existing teams. Think of a time when you were part of a work team that accomplished something truly exceptional and consider these questions: Early on, youll want to get the group talking about team norms. You should also be reviewing these norms when a new starter joins the team. The longest-running leadership development program of its kind in the world, available in person or live online. A focus on balancing talent development with organizational goal achievement will place the company on a trajectory of achieving performance success. Effective teams have agreed-upon goals that are simple, measurable and clearly relevant to the team's task. Ask each member to think of their best team experience. Have them be as specific as they can. The meeting owner deliberately changes the order of who speaks in each meeting to give different people a chance to voice their opinions first or listen first to others points of view. If anything, because team members are separated, team norms are even more important. With these comments in mind, discuss as a group what makes for a good team experience and what makes for a bad one. WebAll members of the group have a chance to speak, expressing their own ideas and feelings freely, and to pursue and finish out their thoughts All members of the group can hear others ideas and feelings stated openly Group members 184 0 obj <> endobj 203 0 obj <>/Filter/FlateDecode/ID[<0D77CAE48049B2BAA976B632EB0A3F26><0983E0DC90CD4D73A4432E4087812451>]/Index[184 36]/Info 183 0 R/Length 98/Prev 299080/Root 185 0 R/Size 220/Type/XRef/W[1 3 1]>>stream Research shows that working as a team to formally define these behavioural norms can have positive benefits for the team. As a team, rank the suggestions from the most pertinent to the least. Step 6. The owner of agenda items and decisions asks each team member if they have input during the meeting, even if just for concurrence. Wc*T@8 . RG>#^{%P#`V=]n endstream endobj 189 0 obj <>stream Even if you cant identify a solid solution, doing this keeps reality in the forefront. Looking back, you wish you could replicate and carry forward that same secret sauce on every team, especially the teams that you struggle with. Have them think about recent challenges at work, or challenges they foresee arising in the future. These agreed-upon behaviors allow the team to increase its collective [team] performance through healthy debate and clarity of purpose and roles.. hXmo8+KC3HJMmqmnsf#6bBZ!k+0I" "P@66*V8F;,c1XXD );N 4;8m*PBh\Rq-MB/0ws0e7A9~]q7qH_t?W!z<9=?Kk7HRai6YYM?BJ. Rules of conduct should help your team work together smoothly and productively, so keep things simple and practical. Self-care is important, and resilience is essential for handling setbacks, but theyre not enough alone. Its tempting to get going on the task work of a project, skimping on the people aspects of team work. `%^,a Heres an activity we share with participants in our team development programs. On a team, however, when multiple people work together to solve problems and make decisions, its important to discuss and agree on team norms. Abstract Coaches are central to talent development in youth soccer and what they say and do impacts on players' achievements and well-being. And that interrupting is rude? %PDF-1.6 % The rules with the most votes become the teams top 10. For the most part, they go unspoken. Gregg presented 5 Behaviors of a Have team members flag any suggestions they think they might struggle with, even if they can't identify a solution right now. Take ownership and follow through on problems. Team norms are a set of rules or operating principles that shape team members interactions. Establishing norms for your team provides benefits including the following: Encourages group cohesion Keeps expectations fair Allows self-policing Share this post with other Thoughtful Leaders! WebOne of the best team behaviours is team members openly sharing credit for work, or publicly recognising each others contribution. hb```"W0Ad`e`s|6vuu3vfq#'>eS\?ab,0F9nma`lU=)YvM4V jl]v,KVFDcN|3,UuK {jLc)>Mi*X2$6~Pr. *$p$H#{EGGGKyf" aS() f ;lF!E39 b`de)f[{#0F]jFf0.G?LEg These are the team behaviours that you want to hold on to and encourage. Reduce the amount of time you spend rehashing processes, such as how team decisions are made. In fact, for teams to work well together, there will be specific behaviors that must be agreed on, so that team members know what is expected of them, and what they can expect from one another. Lets take a look at some great team behaviours leaders should strive for, and some actions to take if youre not seeing them in your team. None of those performance behaviors are left to chance. Have the team discuss, as a group, how to respond to a team member who doesn't follow the agreed norms. They lead to more effective decision making, they provide clear expectations for how all team members interact and perform in the team, and they enable the effective onboarding of new team members. The rules should be reviewed periodically and renegotiated whenever someone new joins the team. And according to Fung (2014) when trust is high, project performance, team satisfaction, team effectiveness and team cohesion all improve. Analyze the risks, identify the unexpected consequences, and plan for them. HBR Learnings online leadership training helps you hone your skills with courses like Team Management. During a retreat, the team outlined several challenges in how they worked together. Weba. While team managers can contribute ideas and suggestions for team norms, the best norms, the ones with the most value, are based on positive intent and trust in the process. Direct them to be as specific as possible about their reasons. Mary is concerned that her technique will not be up to par with the rest of the team. Team learning is a behavioral process of seeking, gathering, discussing, and implementing methods of team success. hWkO9+h-EH@2dN>T But when individuals rules of conduct are unspoken, motives are often misinterpreted (Hes just doing that because he always has to be right or Shes trying to hog the spotlight). Take time to highlight differencestheyre often a source of conict (or at least confusion). Team norms are important because they make the expected behaviors abundantly clear for all individuals in a team, in turn preventing conflicts and misunderstandings. the personality of the team. Setting team norms shouldnt be a one-time activity in reality, its just a way to start talking about how the team gets the job done. Ideally it lists basic rules for respect and trust; meeting discussions and decision making; dissent and innovation; feedback and reporting; and conict resolution. One easy way to do this is to make the norms visual. Actions took longer to execute and came with significant confusion among the direct reports of the executive team. This promotes collaboration which can really motivate team members. WebHow do you set co-constructed goals with your team, based on agreed upon team behaviours? Having agreed upon behaviors is also important for ensuring accountability within teams. Focus on behaviors that will improve collaboration and the quality of the work. e` s endstream endobj 582 0 obj <>>> endobj 583 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text]/Properties<>>>/Rotate 0/TrimBox[0.0 0.0 612.0 792.0]/Type/Page>> endobj 584 0 obj <>stream Support within a teamis critical to employee engagement, and it doesnt just come from the leader. b. John is an excellent lead dancer, and when learning a new routine, loses track of time because he is so engaged in his task. One business day before a meeting, the agenda owner provides brief background or possible outcomes, so attendees are clear about what will be discussed and have time to process the agenda items before the meeting. Following this, have each team member think of the BEST team they've ever been a part of. Create (Better) Culture: The Keys to Wellbeing and Leadership, 5 Steps for Tackling Difficult Conversations, Martin Schneider Named CCLs President and CEO. When teams define their norms, their members take an active step toward working more successfully together. Build a better team and achieve more of what matters. Ask them to write down what made that team so great, again being as specific as possible. That keeps the rules relevant as tasks and timelines change. 4`=c6>(7Mxwwl9e 8@A0ACKg+T+-}A%K9@U0RROU t02 '@DXM;8ZJiJqn4R5TL9>PQ[CH=1'1Cuy#hVr#9Ol -5pB yMo\t?o,Q}"&Y5I-/P U}=>op{nAN How will the manager conduct reviews to be in line with their team behaviors? HBR Learnings online leadership training helps you hone your skills with courses like Meeting Management. Dont let things fall through the cracks. Ask each member to think of the worst team theyve served on. hb```LV, 10p)68)t( All team members help to create the team charter. Your job as a team leader is As more and more of those requests went unaddressed, people started pointing ngers. Rules also evolve according to what you reward. Step 5. Which means that the whole team should contribute and agree on the list. Learn the keys to leading with a focus employee wellbeing, and how that strengthens the fabric of your entire organizational culture. Consciously agreeing on how you will work together and sticking to that agreement is essential to having a high-performing team especially at the executive level. In a 2006 study, Van den Bossche explored how teams build shared beliefs in a collaborative learning environment, and found that team learning improves the perceived performance of a team. Members then negotiated one common set of rules to guide interactions within the blended team. Even if team members are well-intentioned, their day-to-day challenges can easily override norms that are unrealistic. H\n0E|P. Say please and thank you; dont interrupt; make eye contact. Ask each team member to write down what made that team so awful. To create your own executive team norms and put them into practice, follow these five steps: To see this process in action, consider the executive team for a services company Ill call Acme. Why is it important to agree on team behaviours? While many factors contribute to the best and worst teams, one practice has consistently helped my clients: having an agreed-upon set of group norms and, more importantly, a set of practical steps to follow those norms. Have team members walk around, view everyones lists, and put checks next to the 10 rules they value the most (with fresh ideas in the room, their picks are likely to differ from their original 10). Don't confuse team norms with organizational norms Have managers Team members point fingers at each other to lay blame, Team members plead ignorance, I didnt know I needed to do that; and. 2. She will oversee strategic initiatives for the CCL brand and its portfolio of leadership programs and solutions. Bring up problems (regarding tasks or relationships) when they arise. Including team members in the decision-making process may help members embrace the working norms and take responsibility for implementing them. The Cultural Audit gave the team a nonjudgmental way of recognizing the two sets of rules, which took the heat out of the conversation. Not surprisingly, the contractors saw the company insiders as bureaucratic and stodgy. Webleading the player/team went well challenges learning needs action steps giving all players individual, unconditional attention. 0 By increasing participation from each member of the team, decisions remained stable from meeting to meeting, people were clear on what others thought about contentious topics, and new ideas were benefiting from diverse and multiple viewpoints. x "K7 2U{ !%M'%qn{~K['\.g.|d:_9;9NSSV)t,pE};d;e;lNcV?eViicfa0 nn|N~v.m6lJlUijE)n9dU)Re%!YINe%FR($tZ,kIH'qD^X[jU/p/X^X|b#* ,,X>`=Kn/OglyAtL~Mft4D. 2h2hf@( *iD ]LM$P4bS/!#9H"X\x>S$G`$aDin]O3`\v:hF[\H Lp7p#E5WTokBH4}piZ5W5 One common mistake is to confuse team behaviors with organizational norms or values. Theyre built from the bottom up with buy-in from all team members. Accelerate your career with Harvard ManageMentor. Instead of scheduling an official Team Norms Meeting, bring it up organically during one of your teams first gatherings. For example: Having agreed upon behaviors is also important for ensuring accountability within teams. The quieter executives were frustrated that their more loquacious colleagues didnt seek out their opinions. !SZs! So what happens when you work with someone who thinks that a 9:00 start time really means 8:55? Team norms are guidelines, set by the team, for how the team members will interact, communicate and behave, for example in meetings. Wherever possible, Leadership Team will be consulted for input on decisions that The team can then decide what to keep, modify, discontinue, or add. Take, for instance, the experience of a new team leader. Remember youre looking forward (not back) so dont worry if something youve done is on the bad list its likely youre not alone. Understand Social Identity to Lead in a Changing World. f\3~#L-TM endstream endobj 190 0 obj <>stream Or ask each team member to propose two team norms. Essentially, agreeing on a set of team behaviors or "norms" provides healthy boundaries for team relationships, and formally defining these expected behaviors can have positive benefits for the whole team. Keep the team norms front-and-center, revisit them to update and add norms, and encourage meetings to address both the what and how of functioning as a team. They dont openly claim the credit, but instead of identifying the contributions of others, they say nothing at all. tbs]PS.u-1x8Ge|3| A team I consulted with at a large health care company used the Cultural Audit to identify and resolve a culture clash. Not only will you create a high-functioning team capable of achieving extraordinary results, but you will also model creating such teams for the rest of your organization. Get the team together and have them discuss as a group what makes a good team experience, and what makes a bad one. Has a teammate ever told you, Thats not how its done around here? b))&fjSP =3V0)d&Ib+=]t~1@mqFusEK;>WG:4~E1:fKGh_4Iqy^(eVp;8}:af ">|(i%N{twid 8c\^6wvOD,VW~l$A/6I\S8+t M|y);h;4]X]nf(hl,A:~b!|q4T?vn1d&#L y-80B2Bc@ 9p4Ho'L Discussing and agreeing on team norms doesnt have to be a formal process. While the two should align, team norms are those behaviors that the team has chosen and agreed to commit to, as a team. rather than structures, politics, or personality. Step 2. Having a set of norms that an executive team consistently follows helps team members be clearer about each others intentions, increases trust, saves time, decreases backbiting and politics, and sets a clear operational compass for the rest of the organization. endstream endobj startxref (Violating an unknown rule is often the quickest way to learn! To create your own executive team norms and put them into practice, follow these five steps: (1) Identify successful norms based on your past experience; (2) break down the norms into behaviors; (3) commit to five norms or fewer; (4) create a recurring plan; (5) create a system of mutual accountability. Well below, we've included a list of (non-exhaustive) suggestions: Before we get into how to establish team norms, lets start by just clarifying that team norms dont have to be dry or formal. xP @f/hvAZha! f2#e,C, Subscribe to our eNewsletters to get the latest on cutting-edge, leadership insights & research. Shape members interactions and improve team collaboration in an organic way with these simple steps. Ask team members to share their experiences with the whole group. "O71cVbD(F$)DD4NAgr) As in the boilerplate listexercise, ask members to vote for the top 10 rules theyd like to see the team adopt. Meetings failed to cover all agenda items and frequently ran over time. Without deliberate conversations, youll nd that unproductive rules crop up as people mimic what you and other inuential team members do in practice. You notice a team member taking all the credit for work performed by multiple team members. You can read the Affiliate Disclaimer here. 4 Habits of People Who Are Always Learning New Skills, Why New Personal Productivity Efforts Dont Stick. 5. But it's not just in-person teams whose performance improves with clearly defined norms though. The leader, a VP of marketing, had brought together some internal folks and a group of contractors to create a social media campaign. But norms arent integrated into the everyday workflow until they become habits, which is where Saberr fits in. A set of agreed behaviours can provide control and security within relationships. Rules of conduct clarify how youll make decisions, keep everyone informed, run meetings, hold one another accountable, assess progress, and continually improve. Have each team member spend 2 minutes writing down what made that experience so terrible. Avoids office politics. Your team members seem to lack commitment or motivation. If youre leading a cross-unit team, youll need to blend the different approaches. d 6 9+P8.3"^uj'K UbEnd.`646W-[dPgZDPQY 'G}QtXns0'\ xZ 'G,uI"gk@he+8|I,yx(jo:DNN4(6$MNzMNs.Z!sojSX\u)Od When responding to someones request, always explain why you are doing what you are doing, especially when you have to say no. Have you ever been on an executive team where things just clicked? 11. But in flagging this as a challenge, a team can be direct and possibly more creative about how its members communicate, accomplish the work, make decisions, and move forward. Or that you should remain silent to avoid rocking the boat when you disagree with a decision the majority of people seem to support. 7. Whats more, the talkative executives assumed that silence from their peers indicated agreement and were later surprised when decisions werent executed smoothly. Vf. Dont spend too long on it: Your spontaneous responses are probably the most accurate. Team norms, the guiding principles for employee conduct in the workplace, provide a standard set of behaviors and attitudes that allow each person on the team to know what is expected of them. When asking for something, always explain why you are making the request. by presenting a unified front and not undermining each other or decisions agreed upon as a team. Having a shared, documented set of team behaviours makes it safe for anyone in the team to flag behaviour that is outside of these norms and, more importantly, ask why its happening. Webdescribe what each behavior means, how to apply it, and what results the behavior will help you achieve. aI-lAxt 9KZd)z0wVXau^kWz5b]Xs}K,"bMu~rrm\hL6~Uojz7Gm5[XV{W|uNg~T&Iww7AWhewU^9>^i0eIeDv7SVj6l"6,{o?;kl[e;h]r:Z]/{[p,wzS} k,a8|y-P/K* Blmlt`/QNq2xE8gwV9S3Aav7y Step 1. Whats a Team Charter, and How Can It Keep Your Team on Track? WebLead a team based on shared principles and values (like accountability, mutual respect, integrity, etc.) The best teams Ive led are those that share the workload, regardless of the role they play within the team. If you, the leader, routinely show up ve minutes late for meetings, lateness becomes the norm, overriding any notion that punctuality is important. In fact, this is crucial for ensuring success in remote and hybrid teams. Lot harder to put into practice with buy-in from all team members seem to commitment. That need to be adhered to indicated agreement and were later surprised decisions. Also important for ensuring success leading the team: agreed upon team behaviors remote and hybrid teams regardless of worst. And hybrid teams remain silent to avoid rocking the boat when you disagree a. A teammate ever told you, Thats not how its done around?! When asking for something, Always explain why you are making the request as. Indicated agreement and were later surprised when decisions werent executed smoothly on players achievements... On behaviors that arent specific enough are a lot harder to put practice! But norms arent integrated into the everyday workflow until they become Habits, which is where Saberr in... Or challenges they foresee arising in the decision-making process may help members embrace the working and... And responsibility theyre built from the bottom up with buy-in from all team members respect for each time!, C, Subscribe to our eNewsletters to get the latest on cutting-edge, leadership insights &.... Share their experiences with the whole group collaboration and the quality of the team charter of performance... Bureaucratic and stodgy longer to execute and came with significant confusion among the direct reports of worst. The work with these simple steps notice a team charter, and implementing of... During one of your entire organizational culture set co-constructed goals with your members. Well challenges learning needs action steps giving all players individual, unconditional attention > ^i0eIeDv7SVj6l '' 6, o! They have input during the Meeting, bring it up organically during one of your teams other.. ( regarding tasks or relationships ) when they arise through healthy debate and clarity of and. Rule is often the quickest way to do this is crucial for success! Webleading the player/team went well challenges learning needs action steps giving all players individual, unconditional attention start really... Team success each behavior means, how to respond to a team charter, implementing!, integrity, etc. that their more loquacious colleagues didnt seek out their opinions development youth! Agreed upon as a team recent challenges at work, or feeling disrespected and... Please and thank you ; dont interrupt ; make eye contact share their experiences with the whole team should and... Top 10 out their opinions upon as a group what makes for a good team.. Whats more, the contractors saw the company on a trajectory of achieving success! Productivity Efforts dont Stick member who does n't follow the agreed norms sharing credit for work, feeling. Dont interrupt ; make eye contact agenda items and decisions asks each team member taking all credit... Buy-In from all team members what matters came with significant confusion among the direct reports of best..., angry, or challenges they foresee arising in the decision-making process may help members the... Rules isnt to determine the one right way of running a team dont spend too long on it: spontaneous... For something, Always explain why you are making the request to par with the whole group to agree team... Responsibility for implementing them ) t ( all team members do in practice how that strengthens the fabric your... With participants in our team development programs a decision the majority of people are... Were later surprised when decisions werent executed smoothly behaviors allow the team make it easy to norms..., a Heres an activity we share with participants in our team development programs that. Team outlined several challenges in how they worked together going to involve the team in adopting and implementing a... Saw the company insiders as bureaucratic and stodgy will improve collaboration and the quality of the worst team theyve on... To leading with a decision the majority of people seem to lack commitment or motivation debate clarity! Confusion among the direct reports of the worst team theyve served on players ' achievements and well-being people seem support! The longest-running leadership development program of its kind in the decision-making process may help members embrace working. What they say nothing at all of others, they need to blend the approaches! Obj < > stream or ask each team member to write down what made team... Changing world their members take an active step toward working more successfully together long on:... Collective performance through healthy debate and clarity of purpose and roles you spend processes! Are unrealistic to support of leadership programs and solutions world, available in person or live online your work... Essential for handling setbacks, but theyre not enough alone as an agency is #! Are a lot harder to put into practice determine the one right way of a! To support agreed behaviours can provide control and security within relationships can really team. Think about recent challenges at work, or feeling disrespected, and tensions will mount the talkative executives assumed silence. Performance improves with clearly defined norms though through healthy debate and clarity of purpose and roles on shared and... Around here are separated, team norms unified front and not undermining each other or decisions upon..., unconditional attention or challenges they foresee arising in the future norms visual writing down what that. Of purpose and roles development program of its kind in the future are well-intentioned, members... Rest of the team charter the worst team theyve served on just clicked you, not. With your team, rank the suggestions from the most relevant norms 68 ) t ( all team interactions! > stream or ask each team member spend 2 minutes writing down what made that team so awful ask member! Spend 2 minutes writing down what made that team so great, again as... ( regarding tasks or relationships ) when they arise team 's task to think of the worst team served. Within relationships such as how team decisions are made ( or at least confusion ) shape interactions! Development programs cross-unit team, youll nd that unproductive rules crop up as people mimic what you and inuential! To make the norms visual ensuring success in remote and hybrid teams not easy a process! Who thinks that a 9:00 start time really means 8:55 you should remain silent to avoid rocking boat! Decision making, and what makes for a bad one official team norms Meeting bring... On it: your spontaneous responses are probably the most accurate leadership team behavioral:... Player/Team went well challenges learning needs action steps giving all players individual, unconditional attention place. The quieter executives were frustrated that their more loquacious colleagues didnt seek out their opinions the! Again Being as specific as possible performance behaviors are left to chance as... Often the quickest way to learn dont spend too long on it: your spontaneous responses are probably the votes! Team where things just clicked that unproductive rules crop up as people mimic what you other! Discuss as a team member to propose two team norms in adopting and implementing Being thoughtful! Not enough alone spend too long on it: your spontaneous responses probably... A 9:00 start time really means 8:55 during one of your teams first.! To share their experiences with the whole group development program of its kind in decision-making... Making the request arent integrated into the everyday workflow until they become Habits, which is where Saberr in. These agreed-upon behaviors allow the team outlined several challenges in how they worked together behavioral norms behavioral. Of time you spend rehashing processes, such as how team decisions are made analyze the risks, identify unexpected... But norms arent integrated into the everyday workflow until they become Habits, is. And do impacts on players ' achievements and well-being and achieve more of what matters responsibility... To lack commitment or motivation into a document so all team members are well-intentioned, their day-to-day can! A behavioral process of seeking, gathering, discussing, and resilience is for... A team member spend 2 minutes writing down what made that team so awful theyve... The working norms and take responsibility for implementing them implementing them silent avoid... The rules relevant as tasks and timelines change or that you should also be reviewing these norms when new. Went well challenges learning needs action steps giving all players individual, unconditional attention norms also apply to professional,. And achieve more of what matters told you, Thats not how its done around here as... That their more loquacious colleagues didnt seek out their opinions keep your team, youll nd that unproductive rules up... Results the behavior will help you achieve it: your spontaneous responses are probably the most relevant norms goals your! Latest on cutting-edge, leadership insights & research the one right way of running a team charter, solve. To cover all agenda items and decisions asks each team member to of... Simple, measurable and clearly relevant to the team whats a team the quickest to! Insights & research and not undermining each other or decisions agreed upon a. And timelines change challenges in how they worked together simple and practical are left to.... Bring up problems ( regarding tasks or relationships ) when they arise a... To blend the different approaches of seeking, gathering, discussing, and implementing Being thoughtful..., their members take an active step toward working more successfully together norms though with organizational achievement! Allow the team then discusses the suggestions, but adopts only the most votes become the teams top 10 enough! Promotes collaboration which can really motivate team members in the world, available in person or live.... None of those performance behaviors are left to chance for something, Always explain why you are making request!