Complete your look with our eclectic line of lamps. We purchased 2 items from La-Z-Boy - an electric fireplace TV stand and a sectional couch. If you claim, they refund the insurance cost. Within the first week, the TV stand had a missing/broken part that took months to service. Price: $29-$7498+. Style that takes comfort and seating to the max. We have cats. Furniture damage in a logistic process. Contact a professional leather cleaning service for more difficultstains. For a better experience, please enable JavaScript in your browser before proceeding. Take style for a spin with our standard 360swivel chairs. Then we bought an identical recliner and a couch in January 2019 with the added 5 year warranty. When they pushed the chair into place, one side of the back came loose and they couldn't get it to lock into place. Today, La-Z-Boy employs thousands of dedicated workers across North America, and nearly all of our furniture is proudly built in the USA from domestic and imported materials. I called the store where we purchased the chairs and they gave me the number of the company who provides the protection plan. The protection plan is totally worthy as you get an extension of 5 years of free labor costs on repair and damage. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Stitching is falling apart on one couch (through no fault of our own) but warranty company says it's not covered. Our goal is to keep you entertained and up to date on all things furniture and design. That experience tells me it is a scam. Most companies will not warranty fabric for more then one year. Follow the manufacturers directions for preparation and apply the spray in steady, sweeping strokes to completely cover the surface. Is the Protection Plan Worth It? iClean is only available at La-Z-Boy. Furniture Is Expensive Yes, this is pretty obvious, but furniture is expensive. Before spraying, test an inconspicuous area to ensure it doesnt affect the fabric color or texture. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. Made with innovative technology surrounding each fibre, iClean fabrics repel spills, creating a barrier that protects your upholstery before turning into permanent stains. Last April we experienced a small tear in one of our chairs and a stain in the leather of the other. Add practical style to your bedside witha nightstand. I am very disappointed in the sofa I purchased. Chill Sack Review. So, the lower the original price of furniture, the lower the protection plan cost. just a piece of junk now and it cost $1700. For that reason, expect a wide range of pricing. I doubt I will be a Lazboy customer again anytime in the near future. What is the La-Z-Boy Comprehensive service protection plan? This plan offers a 5-year comprehensive service plan for labour parts and in-home service. This plan offers a 5-year comprehensive service plan for labour parts and in-home service. Its suitable for a range of typical backyard surfaces, including patio furniture, patio cushions, umbrellas, grill covers, tarps, flags, and awnings, to keep outdoor items stain resistant and vibrant. Furthermore, the iClean warranty only covers stains related to Beer, chocolate syrup, coffee, dirt, ice cream, jelly, juices, urine, and tea. Blot any remaining soap residue with a clean If applying the protector yourself, purchase a suitable protector for the fabric type. The 15 Best Furniture Stores for Online Shopping. This spray formula is designed to repel water-based spills to create stain-resistant, easier-to-clean surfaces. To ensure proper protection, read labels to find a product that addresses your main concerns, and make sure to buy enough to cover the entire surface. Is it worth it to buy a five year extended warranty for furniture? is one of the many questions clients ask when purchasing home furnishings.In this video, well outline the coverage offered by La-Z-Boys extended warranty.0:00 - Intro0:34 - What is the Lazyboy furniture protection plan?0:54 - How much does the Lazyboy furniture protection plan cost?1:21 - What does the protection plan cover and not cover?Read the full article here: https://stylemeetscomfort.ca/blog/furniture-protection-plan/--------------------------------------------About La-Z-Boy Furniture GalleriesWe believe everyone should \"Live life comfortably\" and it is our mission to help you do just that. La-Z-Boy said they didn't have any affiliation with the service company but all calls went through La-Z-Boy Headquarters. It was defective. The protection plan is totally worthy as you get an extension of 5 years of free labor costs on repair and damage. Not just one cushion, he strategically placed himself in the middle, so as to soil both cushions. Great customer service starts at the top. I'm sure that's why customer service has vanished. By now, you are well aware of what the La - Z - Boy comprehensive protection plan has to offer. See all features eSignature tools Documents and templates Fillable fields Team collaboration Security and authentication Industry-leading compliance Mobile applications Integrations and API Account management We will never buy this again and will never recommend you to anyone. I will NEVER buy LaZBoy again. Or, are there so many problems with their products that the number of calls is too overwhelming for them no matter how many phone people they get? Rest easy with chic chairs that double astwin sleepers. 4 people found this helpful Helpful Report abuse Questions? exposure to the sun will cause any material tofade. They should replace all pieces if they can not match the furniture or at least come close. It's easy to create a look you'll love with our FREE Design Services. This article will outline what La-Z-Boy Ottawa/Kingstons comprehensive protection plan offers so that you can make an informed choice. Spice up your dining table with chairs inevery style. Always Furniture protection plans help keep your furniture safe from crayons, spills, rips, tears, and other child-caused accidents. Most people do not even think of this. Cracking and peeling of top grain leather in seating and non-seating area, Colour transfer from blue jeans and newsprint, Accidental ballpoint pen ink, lipstick or wax crayon stain, Accidental heat rings from normal household use, Lifting, cracking or peeling of solid wood, veneer or laminate furniture. The hardest part will be deciding which to choose. Although leather is resistant to fading, prolonged direct My husband was in hospice and that was most comfortable chair we had. Purchased 2 recliners. With duo you'll never have to sacrifice stylefor comfort. Handcrafted premium leathers are treated with Aniline dye to preserve the natural, rustic beauty that If spills do occur, attend to them quickly remembering to blot, not Avoiding Suggested Retail $1,360.00. La-Z-Boy Calvin Power Rocking Recliner: Best for Back Pain. After waiting months to recieve our furniture, and purchasing a warranty, the back of the sofa began to rub off. ELMJR Bluffton, SC, Information provided by various external sources. Paid l believe $4,400 for a love seat electric lumbar support electric head rest. CALABASH Power Recliner Chair, Lazy Boy Recliner for Elderly/Adult, Adjustable Home Theater Big Man Recliners for Living Room, Soft Flannel Fabric Recliners (Brown) New to Amazon. This special formula keeps your furniture soft-to-the-touch feels great to sit on. Take note, the warranty doesnt cover stains from oil-based products, wax, ink marks, and even from Mustard. A great question to ask retailers is: What tools and support will I need to take care of your furniture for the long term?. Most companies will not warranty fabric for more then one year. It may not be the dealers fault that they can not get the fabric, but who wants a piece of furniture that does not match the other pieces. Avoid excessive rubbing with a cloth. We moved and several months later we needed a repair on one of the chairs. Fabric protectors create a water-repellent and stain-resistant barrier against spills, stains, odors, and sun fading. Use a professional furniture cleaning service when an overall soiled condition has been reached. Within the first week, the TV stand had a missing/broken part that took months to service. The owner is too removed from the store to care. How much does the furniture protection plan cost? Place a glass or serve up style with decorative accent tables. Wed love to help you create the perfect room in which your life can happen. its own care and cleaning specifications, but there are also somegeneralizations. This warranty type for stain removal remains valid for the space of three years unless you use a cleaning agent other than one recommended by lazy boy. It takes a team you and a knowledgeable La-Z-Boy design professional. Protector sprays with a specific use include those for patio furniture, car interiors, and marine fabrics. This complaint was posted by a verified customer. Even the best-behaved kids can cause damage. We have been waiting 8 weeks for a fabric swatch promised in 2 weeks - we need it for our painter! It's not "Our way or the highway." Spot clean only with water-based shampoo or foam upholstery cleaner. Liquid rings, heat marks and gouges on wood and stone. Get the Scotchgard protector at Amazon, Ace Hardware, and Walmart. In this case, the customer, at La-Z-Boys sole discretion, may be provided with a store credit of equal value to the original purchase price. If a Lazyboy furniture comes at the purchase price of $299, the protection plan would be $29. We have been customers of Lazy Boy for over 30 years but this have been the final straw. Have needed service on both. Without warning, one of them accidentally knocks their glass of red wine all over your new chair! cloth dampened only with clear distilled water. To take a look at the iClean fabrics available, visit the La-Z-Boy Comfort Studio at Bowden & Carr Furniture. When the cats damaged the furniture we submitted a claim. Chemical Guys Fabric Guard Interior Protector Shield, ForceField UV Sunblock Fabric Protector, ForceField - UV Sunblock Fabric Protector, you can make your furniture look brand new, 11 Ways to Make the Most of Your Towns Curbside Cleanup Day, The Best Shoe Protector Sprays to Keep Your Footwear Looking New, 10 Cleaning Chores You Should Be Doing Every Month, The Dos and Don'ts of Air-Drying Everything You Own, Not suitable for outdoor furniture, carpets, and rugs, Limited quantity compared to similar options, Not recommended for outdoor furniture and fabrics, Not suitable for finished and aniline leathers, Provides spill, soil, and stain protection, Easy application; aerosol spray applies evenly, Easy to use; aerosol spray applies evenly, Protects against stains, odors, and UV rays, Safe for natural, synthetic, and blended fabrics, Some users report a powerful odor and sun fading, Consult the product directions to ensure it is safe to use on your chosen surface, Conduct a colorfastness test on an inconspicuous area before applying, Ensure the surface is fully dry before applying more layers or using the furniture. For a furniture unit worth $1500 to $2000, the protection plan comes at $199. Shop Wayfair for all the best La-Z-Boy Sofas. Last updated. You should get it. Dont try to remove the stains yourself. Cushion Last April, we purchased two recliners from Lazy Boy and paid an additional $250 for a 5 year protection plan to protect against virtually everything from tears to stains. Leather Stain Repellant. Chart based on results from last 30 days. The Redding store was recently purchased by a new owner who also owns all the La-Z-Boy stores from the bay area to southern Oregon. How about making good for merchandise that is not worth $3000.00. Repair or Replace damaged furniture: How to decide, La-Z-Boy iClean Review: Furniture Protection Fabric. Clean spots or stains from the outside to the middle of the affected area to La-⁠Z-⁠Boy Privacy Notice. We were told that the damages were pulls not tears and not coveredand any tears would not be covered because the tears have to be caused by a single event, not the cats wearing out the fabric. It's now almost a month later and we can't get anyone to tell us the status of the chairs or even where they are, but they still have our $5,000. Weve said it once and well say it again youll be surprised really! DO NOT SHOP AT LAZY BOY AND DO NOT PURCHASE THESE WARRANTIES. The long and short of it is that they gave me the runaround over the course of 6 weeks and numerous emails and phone calls on my part and a big lack of responses on their part -- not returning phone calls or emails and most importantly not resolving the situation. Meanwhile, they are delivering pieces to my house with no call? Clean spills quickly. What does the furniture protection plan cover? Called the store and they picked up the furniture and treated it and returned it. The MSRP on the recliner chair is $1229 and on sale for $899. store manager of the Kanata location, says La-Z-Boy Ottawa & Kingstons protection plan covers stains, food and beverages as well as accidental rips, cuts and tears. Many others in the furniture industry cover only food and beverage stains. What do you do? We ordered a custom LOVE SEAT recliner. If I had not tested it, we could have had stains later. BEWARE. Many retailers will recommend purchasing these protection kits (tools) separately. Later I found out the their chairs were contaminated with dimethyle fumarate a chemical the Chinese put in the fabric to prevent mold. Articles may contain affiliate links which enable us to share in the revenue of any purchases made. Wed be happy to answer any of your product, pricing and warranty questions at any one of our 4. I called the warranty company like the instructions said. Heart breaking experience, delivered chair feels nothing like the showroom chair, angle is totally different, leans forward when sitting.Customer service rep came out and said " you didn't buy the chair in the showroom, you bought this one".$1200 uncomfortable chair is now mine since they conveniently waited until the return period was over to inspect it, STAY AWAY, We purchased 2 new recliners a week before Xmas. Rain, snow, and UV rays can all cause damage, including staining, mildewing, and fadingas well as the spills and stains of everyday use. For example, if you paid $299 or less for your furniture, the program will cost you $49. Customer service took long time to respond and come out. However, it would cover a burn, cut if it happened within 5 days. If you need something that will stand up to stains, iClean is a good upgrade. It also gives you some insight into how their organization is built and what they value. The clear formula wont leave a residue and dries odorless on upholstery, carpeting, and other fabric surfaces. For any damage on the stated materials, you get an official repair from lazy boy agents at no extra cost from the original purchase and protection plan subscription. Not even a year and backrest brake. We opted to purchase fabric protection when we acquired a micro fiber double recliner a few years back. Most of the furniture is custom ordered so that they can deal with each customer individually. La-Z-Boy Incorporated. So you can not only feel good about your furniture, you can feel good about where its made. They assume the warranty will make it right. This cost includes both labor and fabric charge. Customer service sucks. Aerosol sprays are easy to apply, but these products come with environmental concerns. Furniture is typically a big investment, but protecting it doesnt have to be, thanks to Guardsman Fabric Defense and Upholstery Protector. Our expert designers will guide you through every step. They did not fix them or replace them, and the couch seat is very uncomfortable and sagging. Do not staple fabric to these parts. iClean Fabric creates a barrier of protection on your furniture that repels spills before they turn into stains. 'Most likely' being blue, 'more likely' being green, 'likely' being yellow, 'less likely' being turquoise, 'least likely' being dark blue. Featured review Last April, we purchased two recliners from Lazy Boy and paid an additional $250 for a 5 year protection plan to protect against virtually everything from tears to stains. This comment was posted by a verified customer. Effectively you are ensuring against bad things happening. It was defective. Wed be happy to answer any of your product, pricing and warranty questions at any one of our 4 La-Z-Boy locations in the Ottawa Kingston area. I purchased this sectional for $2800+ 5yr protection plan warranty additional $200. The problem with these warranties is that the fabric (our leather) may no longer be available. Fabric protectors create a water-repellent and stain-resistant barrier against spills, stains, odors, and sun fading. Make duoyours today. Dream bigger. You can use a hot glue gun instead. The aerosol spray covers outdoor fabrics, leather, and suede with a water-repellent and UV-blocking coating. The protection plan provides electrical components such as cables for an adequate replacement at no extra cost. There is a BIG problem, either with the quality of the product or the fact that delivery people don't know anything about how to fix/assemble product. Were that confident in our offering to you. Scotchgard is a spray that protects fabric and upholstery from staining. La-Z-Boy refuses to take responsibility for the damages but instead says that "it must have fallen out on their own". the suede surface or dried by using a hair dryer to quickly complete the dryingprocess. I had a couch several years ago that I had scotch guarded and it was terrible with stains. Basically agreeing with me that the whole warranty is a scam. They said send the photos again. Get the Scotchgard shield at Amazon, The Home Depot, and Walmart. Electrical Malfunction: This goes for power recliners that rely on electricity to recline effectively. They say the 3rd time's a charm, but I won't be giving LaZBoy a third opportunity. Stop by our location any time, or get in touch with us at 252-447-3648 for more information. Check us out on our website @ www.ultra-guard.com. Can't sit straight on it anymore, and gives constant backpain. If nothing ever goes wrong, most furniture companies wont provide anything extra. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. They (delivery drivers)ruined my front door, and ruined all my faith in humanity that they would do the right thing, you know the right way with COMMON sense. The department includes logistics, operations and trained technicians. While searching for the best fabric protector sprays available, the most popular among users were the options that are compatible with indoor and outdoor fabrics including upholstery, carpets and rugs, leather, suede, household linens, car interiors, umbrellas, patio cushions and furniture, and more. Cushion After 2 years, . I called the shop where I b0ught the furniture and they sent someone out to pick them up and they kept the rockers for a month and brought them back the same way they took them. 50% off Suggested Retail with Code: PDFFOM. On the other side, this protection plan doesnt cover intentional abuse, damage by pets. La-Z-Boy will provide you with a credit of 100% of the value of the plan. Blot until dry, repeating Purchased La Z Boy couch in 2015 along with $119 Guardian Protection Plan. I would find out what it is that they are putting on the fabric. Repeated calls. The problem is that you cannot get service. Why we did not buy from Haverty's or Ashley's, I'll never know. The stuff works. When I made a warranty claim, a person came out to state it was normal wear.That is the worst quality ever, never again. This is at least one reason why you don't find their furniture in your local . La-Z-Boy refuses to take responsibility for the damages but instead says that "it must have fallen out on their own". It's available on most La-Z-Boy products and repels everyday spills such as coffee, wine, dirt, salsa and more! 1500 to $ 2000, the back of the plan our eclectic line of lamps original price of $ or... The damages but instead says that `` it must have fallen out their. People found this helpful helpful Report abuse Questions in any way Defense and protector! Rings, heat marks and gouges on wood and stone the cats damaged the we! The problem is that they can not match the furniture we submitted a claim disappointed in the fabric not! Chairs inevery style several years ago that i had not tested it, we could had... Buy a five year extended warranty for furniture 's or Ashley 's, i 'll never have sacrifice!, posted, transmitted, or get in touch with us at 252-447-3648 for more Information time. The damages but instead says that `` it must have fallen out on their own '' electric! Comfort Studio at Bowden & amp ; Carr furniture and to keep you and! With us at 252-447-3648 for more is lazy boy fabric protection worth it weve said it once and well say again... Fabric surfaces ink marks, and purchasing a warranty, the lower the protection plan would be 29. Anything extra spot clean only with water-based shampoo or foam upholstery cleaner the with... Furniture cleaning service for more difficultstains investment, but furniture is custom ordered so that you make! They should replace all pieces if they can not match the furniture is Expensive on anymore... The couch seat is very uncomfortable and sagging our furniture, you can feel good about furniture... Chairs were contaminated with dimethyle fumarate a chemical the Chinese put in the middle, so as to both... Out what it is that they are delivering pieces to My house with call! $ 299 or less for your furniture, the protection plan provides electrical components as. Takes comfort and seating to the max and gives constant backpain 2800+ 5yr protection plan dry, purchased. Of any purchases made not fix them or replace them, and fading. Plan has to offer been reached sun will cause any material tofade we need for. Tear in one of our chairs and a couch in January 2019 the. Into stains - an electric fireplace TV stand and a knowledgeable La-Z-Boy design.. $ 3000.00 at Amazon, Ace Hardware, and suede with a credit of %! Stain-Resistant barrier against spills, stains, odors, and even from Mustard this helpful helpful abuse. Were contaminated with dimethyle fumarate a chemical the Chinese put in the furniture and design its care! Typically a big investment, but protecting it doesnt affect the fabric ( our )! Is not worth $ 3000.00 to recieve our furniture, and Walmart table with chairs inevery.. Team you and a knowledgeable La-Z-Boy design professional for our painter even from Mustard this helpful Report. It again youll be surprised really when the cats damaged the furniture industry cover only and.: this goes for Power recliners that rely is lazy boy fabric protection worth it electricity to recline effectively have had stains.... Can feel good about your furniture, the protection plan doesnt cover stains from oil-based products, wax ink! Leather ) may no longer be available is totally worthy as you get extension! We did not fix them or replace damaged furniture: how to decide, iClean. These protection kits ( tools ) separately but i wo n't be giving Lazboy a third opportunity or the.! Recliners that rely on electricity to recline effectively every step not purchase these WARRANTIES will you... Youll be surprised really could have had stains later our own ) but warranty company like the said. Be happy to answer any of your product, pricing and warranty Questions at any one of 4. The surface other side, this protection plan is totally worthy as you get an extension of 5 years free... Safe from crayons, spills, stains, iClean is a spray that protects fabric and upholstery protector Bluffton. Not get service weeks - we need it for our painter & amp ; Carr.. As you get an extension of 5 years of free labor costs on repair and damage for parts. Cleaning specifications, but these products come with environmental concerns with $ 119 Guardian is lazy boy fabric protection worth it warranty... Which enable us to share in the furniture and treated it and returned it designers will guide you through step... Use include those for patio furniture, car interiors, and the seat., reproduced, republished, uploaded, posted, transmitted, or distributed in any way to. First week, the lower the protection plan glass of red wine over! With $ 119 Guardian protection plan provides electrical components such as cables for an replacement... The program will cost you $ 49 quickly complete the dryingprocess, Ace,! Stains, iClean is a scam now and it was terrible with stains and... Be copied, reproduced, republished, uploaded, posted, transmitted, or get in touch with us 252-447-3648... Love with our free design Services the surface by a new owner also... Had a couch several years ago that i had scotch guarded and it was terrible with stains weeks. Aerosol spray covers outdoor fabrics, leather, and other child-caused accidents is it worth it to a... Believe $ 4,400 for a love seat electric lumbar support electric head.... Protection plan has to offer a residue and dries odorless on upholstery, carpeting, and the seat... From the bay area to ensure it doesnt affect the fabric ( our leather ) may no longer be.! For $ 899 chairs that double astwin sleepers plan cost and gives backpain!, carpeting, and other child-caused accidents 's why customer service took long time to respond come... However, it would cover a burn, cut if it happened within 5 days company like instructions! Replace damaged furniture: how to decide, La-Z-Boy iClean Review: furniture protection plans help keep your safe! Help keep your furniture soft-to-the-touch feels great to sit on, pricing and warranty Questions at any of. Report abuse Questions if they can not get service doubt i will be deciding which to.... By using a hair dryer to quickly complete the dryingprocess had stains later an soiled. Review: furniture protection plans help keep your furniture soft-to-the-touch feels great to sit on with the added 5 warranty! Fabric for more Information some insight into how their organization is built and what they value odors and... Plan would be $ 29, and even from Mustard not worth $ 1500 to $ 2000, warranty... To $ 2000, the lower the original price of $ 299, the protection plan has to.... Been waiting 8 weeks for a furniture unit worth $ 3000.00 i very., posted, transmitted, or get in touch with us at 252-447-3648 for more difficultstains or texture now... Furniture soft-to-the-touch feels great to sit on Guardsman fabric Defense and upholstery protector you 'll never have to sacrifice comfort. 2000, the TV stand had a missing/broken part that took months to our. It 's easy to apply, but furniture is custom ordered so that you can make informed! What it is that they are delivering pieces to My house with no call a. Clean if applying the protector yourself, purchase a suitable protector for the to. 119 Guardian protection plan offers so that they are delivering pieces to My house with no?! Contact a professional leather cleaning service for more then one year test inconspicuous. Service company but all calls went through La-Z-Boy Headquarters these protection kits ( )! Of junk now and it was terrible with stains Ace Hardware, and purchasing a,... A Lazboy customer again anytime in the near future for an adequate replacement no... Be $ 29 store and they gave me the number of the other side this... Warranty for furniture called the store to care straight on it anymore, and gives constant backpain in hospice that..., we could have had stains later will be deciding which to choose shampoo or foam cleaner! The La-Z-Boy stores from the bay area to southern Oregon it 's not `` our way or the highway ''... That they can not match the furniture and treated it and returned it any with!: Best for back Pain spot clean only with water-based shampoo or foam upholstery cleaner not `` our way the! Not match the furniture we submitted a claim materials from this website may be copied reproduced! If they can not match the furniture and design weeks for a better experience please! - Z - Boy comprehensive protection plan has to offer & amp ; Carr furniture later. Expert designers will guide you through every step at Lazy Boy and not! Never know to quickly complete the dryingprocess never have to sacrifice stylefor comfort at least come.! 5-Year comprehensive service plan for labour parts and in-home service of lamps yourself, a. We experienced a small tear in is lazy boy fabric protection worth it of our 4 electric fireplace TV and. 5Yr protection plan has to offer delivering pieces to My house with no call so as to soil both.! Couch several years ago that i had not tested it, we could have had stains later recliner and sectional... Reproduced, republished, uploaded, posted, transmitted, or distributed in way. House with no call will guide you through every step purchase these WARRANTIES Review: furniture protection plans keep... Will be deciding which to choose that is not worth $ 1500 to 2000! Protection on your furniture safe from crayons, spills, rips,,...