The value of Uber continues to increase but with the success has come legal and ethical issues (Hartmans & McAlone, 2016). Since the ethical issues of autonomous vehicles involve life and death decisions, they are understandably complex and controversial, and opinions are heavily influenced by individuals' personal moral codes. Sabrina Sy March 22, 2021 Uber Workers' Rights. Uber's controversies range from arguably unethical business strategies to sexual assault allegations. As per a report from Miami on first January 2016, the customer (a doctor from Florida), assaulted the Uber driver. This was not the only occurrence of sexual harassment, according to Ms. Avendano other coworkers made sexual advances toward her, making unappropriated comments, and although various complaints by Avendano were made, the Human Resources department refused to take the adequate steps to prevent the harassment (Wakabayashi, 2018). A fairly common conclusion is that Uber needs to become more ethical if it is to survive. Corporate Equality Index 59,7% of total workforce are man and 40,3% of all workforce are women. Furthermore, Title VII, the ADEA, and the ADA also make it illegal to pay someone less due to their sex, race, color, religion, national origin, age, or disability (EEOC, n.d.). A correction was made on October 4 to reflect the fact that Amazon is the largest online retailer on the planet, not the largest retailer. Below are discussed some recent incidents which have revealed the existing Uber ethical issues. reserved. Valued at $70bn (54bn), it has millions of customers and thousands of drivers around the world. By using it, they order new rides from their major competitors (For instance, Lyft). This resulted in a breach of contract (Prysby, n.d.). Don't wait until a breach happens to plot the course forward. . Although Uber settled with Waymo, this was an example of unethical behavior to try to have the founder status of self-driving cars (Harvard JLOT, 2018). These approaches would effectively attend the Uber ethical issue of Passenger safety in the future. America Economic Review, 107(5), 176-82. Uber did not follow the precise terms of the agreement in relation to Safe Ride Fees. Journal of Management & Organization, 22(6), 859-874. Where do you want us to send this sample? It is not fair. The unethical approach of employeesIf the management of Uber Company wants to sustain the business for a longer period, then the appropriate practice of ethical behaviour should be encouraged among its employees. Uber has successfully mobilized many lawyers and lobbyists in order to fight attempts to reclassify their drivers as company workers who are entitled to higher wages and benefits. Retrieved from The New York Times: https://www.nytimes.com/2017/02/19/business/uber-sexual-harassment-investigation.html?module=inline, Ivanova, I. Book Your Assignment at The Lowest Price Now! Uber's report astutely calls out two critical components to ensure that HR has the right ability to influence the organization: (1) confirming that human resources had the full and robust support of management, and (2) ensuring that the organization is . Interactive: Human Resource Management Interactive eBook 3rd edition: 9781544320618, 9781544320601. https://www.vitalsource.com/products/interactive-human-resource-management-interactive-robert-n-lussier-v9781544320601. (2017, Aug 31). In the near past, the company has realized that it is very hard to dominate the global market by ignoring corporate responsibilities and existing Uber ethical issues. In this paper, we frame Uber through the lens of Stakeholder Theory to highlight drivers' position in the workplace, which helps inform the design of a more ethical and effective platform. Their objective was to be the founders of the self-driving vehicle. The technique Uber used was called Greyball. Melvin Meads, my high school band director, used to tell me, "Straighten up and fly right!," after I acted up. A month after the allegations, Uber released its diversity report, which concluded that most employees were male (female discrimination), and half of the employees were white (violating the Four-Fifth rule). Uber is a ride sharing service, written by journalist Cathy Rainone of NBC4 a customer requests a car using a smartphone app and Uber sends its closest driver to their location, using the phones GPS. This Act makes it a criminal offense for any U.S. business to conduct bribery to foreign officials to get an advantage when bidding on government contracts. The law does not prevent simple teasing, offhand comments, or incidents that are not very serious but if it becomes frequent and severe enough to form a hostile environment in the workspace it becomes illegal (EEOC, n.d.). Advertising We'll write a high-quality original custom paper on Ethical issues facing uber just for you with a 15% discount for the 1st order Use a Discount Use a Discount. Retrieved from Employment Law Daily: http://www.employmentlawdaily.com/index.php/news/ubers-safe-rides-fee-deduction-breached-driver-agreement-court-certifies-damages-class/, Wakabayashi, D. (2018, May 21). As a result of over three years of ongoing research and analysis, this paper is a comprehensive assessment of a number of social issues facing the integration of practices both signified and enacted in an economy driven by apps such as Uber. Its growth to date has been so costly that even after the raft of regulations it has managed to sidestep, and measures forcing down the income of its drivers, it is losing billions every year. Get your custom essay. The additional charge of rape was also charged since he tried to sexually assault her in a hotel room. There is a great tendency among commentators to focus on the capabilities of Ubers app, when making sense of its explosive growth across the world. Same Frizell explains how Lyft told CNNmoney that Uber employees have called and canceled more than 5,000 rides. Geuras, D. and Garofalo, C. (2002). Retrieved March 1, 2023 , from https://studydriver.com/ubers-ethical-and-legal-issues/, Get in touch with our top writers for a non-plagiarized essays written to satisfy your needs. Center for Ethical Organizational Cultures . The similar case of crimes like rape, sexual harassment, sexual assault, verbal assault, stalking, etc. Isaac, M. (2017, February 19). Uber, unfortunately, is also guilty of breaching a contract. These reference papers are strictly intended for research and reference purposes only. Uber in the United States has been accused with not adhering to anti-discrimination laws, having predominantly white male employees and a company culture of pushing (too) hard for good performance. A fairly common conclusion is that Uber needs to become more ethical if it is to survive. Uber's relation with drivers deteriorated following a decision to alter the company's revenue-sharing formulawith Uber taking as much as 30 percent of gross fare revenue (depending on driver volume), up from 20 percent previously. The phenomenon is termed as UBERification in the global market (Angrist, 2017). The online transportation services of Uber had been spread for around 58 countries and 300 cities, as per the data available on May 28, 2015. Until the company straightens up and drives right, I'll find other ways of getting from A to B. ETHICAL ISSUES. Your time is important. The major security threats were violent attacks from other local drivers, assault, and misbehaviour on behalf of customers, robbery, etc. By continuing well assume you board with our cookie policy. These are not difficult to address if they are dealt with honestly. In 2014, August, Verge claimed that Uber has recruited a group of independent workers that were referred to as brand ambassadors. With extensive experience in academic writing, Total assignment help has a strong track record delivering quality writing at a nominal price that meet the unique needs of students in our local markets. 3/22/2021. Users can read menus, reviews and ratings, order, and pay for food from participating restaurants using an application on the iOS or Android platforms, or through a web browser ()Key features: HR should be there to help, to train, and to take aggressive action and have zero tolerance. Most stock quote data provided by BATS. Uber's convenience comes with a steep price: increased risk to drivers and pedestrians. The rising report all over the countries also reveals that most of the employees in Uber are practising unethical behaviour. We also applied three general legal topics that were discussed in the required reading which were: Trade Secrets, Breach of Contract, and FCPA. In 2017, Uber had a mixed response to the scandals. Uber is the taxi app that has taken big cities by storm. Why exclude someone just because their gender is different, or their skin color, or religion, or birthplace? An Uber Ethical Dilemma: Examining the Social Issues at Stake Florence Chee Loyola University Chicago, [email protected] Author Manuscript This is a pre-publication author manuscript of the final, published article. The Uber algorithm takes into account many aspects when allocating work to its drivers: work performance, previous interactions with customer service, customer ratings, cancellation rate, completion rate, earnings profile, fraud probability score among others (Clarke 2021). They utilized all these tactics to evade detectives and policeman and continue to operate in places like Boston, Paris, Las Vegas, China, and South Korea. The inconsiderate background check before employing the drivers was the major reason which led to these unfortunate events. What began in 2009 as a luxury car service in San Francisco is now valued at $62.5 billion and operates across 71 . The report understandably sparked outrage. 2018 Nov 15 [cited 2023 Mar 1]. Most dramatically, the costs of becoming established in new markets is vast. Previously, Ghaffary worked at BuzzFeed News, the San Francisco Chronicle, and TechCrunch. I want to suggest that this may not be possible. If Uber can achieve market dominance before it runs out of funding, the inefficiencies in its model cease to matter. In addition, the primary ethical issue that Uber has encounter is their selling point. Rather than focusing on deteriorating other's business, the company should give higher priority to upgrading the quality of service delivery and customer satisfaction. Here's the strange thing about where I live: When I walk. With a 6% Hispanic, 9% black, and only 36% female ratio, there is no question that Uber violated the 1964 CRA. Till the instance when the company declares the clear conventions on handling the data of its users, the intention of dominating the global world would not come into reality. The fact that people are engaged poses the most significant issue. The instalment of proper online cameras in the cab would give proper safety to the drivers while working. As per the report from the United States, a Washington based nonprofit organization, Electronic Privacy Information Center, charged Uber against the mishandling and breaching the privacy terms in June 2015. Senior Research Fellow, University of Nottingham. The high success and perfect business model of the company have inspired a lot of entrepreneurs who eventually started to copy its format. If you fit this description, you can use our free essay samples to generate ideas, get inspired and figure out a title or outline for your paper. Business; Operations Management; Operations Management questions and answers; CASE 1 Uber Faces Ethical and Regulatory Challenges" ways when sand omy? Ubers fundamental problem is that it does not have this advantage. Ever since, the company now known as Uber has exponentially grown through the entire world. Business Insider. Uber has been a major success story, reaching a valuation of $50bn after just five years. Later on they reported that they have a long way to go in resolving these issues and they will take steps to bring these numbers up. But even before that, this wildly popular car-sharing service had raised several disturbing ethical issues: 1. Recently, when a group I was with used Uber to summon a ride, I was impressed by how quickly a car appeared, and how easy the service is to use, since no money exchanges hands. Ethical Issues at Uber - Sexual Harassment - Case Study, By the response Susan Fowler got from her HR Department, and news articles I have read in the past regarding the. Professional self-employment, new power and the sharing economy: Some cautionary tales from Uber. The true ethical dilemma with driverless cars isn't the trolley problemit's whether we should be testing them on public streets at all. You want us to send this sample the drivers was the major security threats were violent from... 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