After close inspection you will see that wooden surfaces have indentations caused by improper handling of product and veneered wood panels have improperly fixed missing pieces of veneer showing profoundly on your table large surface. Service 10 Value 7 Shipping 8 Returns 5 Option 1 was replace it at a deeply discounted price. Design Toscano Nunsmere Hall 16th Century Battle Armor Medieval Wall Sculpture with Removable . FREE delivery Wed, . I would have not ordered from them had I known they weren't in stock. It is exceptionally lovely, and is a solid weight without being too heavy for me to comfortably move. "I have received 2 e-mails from Toscano asking me to rate my satisfaction with their product. Overall, weve learned that the products Design Toscano offers are aesthetically pleasing and that they have an extensive range of themes and eras. Features Cast in quality designer resin Hand painted Full color finish Flexible: No See Less Weights & Dimensions Specifications Additional Documents Owner Manual ( pdf) Features Material Resin/Plastic Color Stone Number of Statues Included 1 It had nothing to do with the pump that we bought for it when you called them they said that I had modified their statue yes, I painted the outside which had nothing to do with the hose on the inside. This Design Toscano review will fly over the brands thoughtful and emotion-provoking celestial sculptures. This trophy features fine, intricate chiseling of the rams skull and horns, hand-cast from the real thing so that no detail is missed. To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation. Nor did they seem interested in understanding why their bizarre catalog might confuse shoppers. My first experience with Toscana was very good. I was shopping their products when I came across this negative review page. Throw an unforgettable dinner party with the lavish Sixteenth-Century Italian Replica Globe Bar for $200. NYPost: Toys R Us Is Going Out of Business, Business Love to Know: How to Have a Going Out of Business Sale. BBB is here to help. Sealing the paint is the customers responsibility! . The Design Toscano profile on Biz Rate Surveys (bizratesurveys.com) shows a customer rating of 9.1/10. Free shipping for many products! My order began with a credit card discrepancy. I emailed back why was my card charged and to email me the forms. The first way is to check public records. Everyone is "working" from home and there is only one supervisor. I will NEVER by another product from this company! I live in Florida and placed it outside in a screened in porch. Your use of this website is at your own risk. Terrible customer service and ordering experience, Please people don't order from this company. If you are not satisfied with your purchase, it must be returned within 60 days in order to receive a refund or exchange. Will usually ship within 3 business days of receiving cleared . Wherever they are placed, just make sure that they wont make you jump when arriving home after sundown. We have over 6,000 items available so you can expect the unexpected! Ordered three of the raven statues months ago I have never received my order they took money from my account so I wrote a review on their website I received a post card that my order had a date expected 10/29/21 and I have not received anything! It goes against our guidelines to offer incentives for reviews. Used for indoor use. I contacted the shipper, Design Toscano, and repeated my name three times, including the spelling. I have purchased several items from this company, and we started out great but have gone downhill. I will NEVER again order from Design Toscano. 118 talking about this. Usually, with a going out of business sale, inventory is distributed to higher volume stores which can maximize revenue. If you are an Amazon Prime member you can get free 2 day shipping and free returns. Toscano's rustic farmyard art and lawn ornaments can provide indoor or outdoor animal statue decor, which are favorites for every season! Please note that you are responsible for the safe return of merchandise and for all shipping costs. The first way is to check public records. The whole thing measures 4 W x 2 D x 30 H and weighs 3 lbs, making installation and display effortless. GET EXCLUSIVE SALES & COUPONS! Customers with a keen eye for detail picking up flaws on the larger versions. I took video of the inspection and photographs and sent these to Design Toscano, who. 5" Wx10. Research the items before you buy. It's as if the material expanded and made the statue split. All these reviews are spot on the negative ones. Terrible business! Marble clock. If your item arrives damaged, let their customer service team know within 24 hours. However, I called customer service and she was able to tell me when it was going to be delivered and it was accurate. Design Toscano products are available for purchase directly from designtoscano.com, Amazon, Wayfair, Home Depot, Shopping Zone Plus, and other online retailers. Were independently supported by our readers and we may earn a commission when you buy through our links. [4] Its products were also featured in the SkyMall catalog. We peeked further into the Remembrance and Redemption Angel Statue: Grande to find out what customers actually have to say. 49.5 in. Bye bye. Nea Pantry is a freelance writer living in downtown Toronto. It's a Design Toscano exclusive favorite of earthlings, Sci-Fi collectors and Trekkie fans alike! I called back, and was curtly informed that the smaller version was only available in a completely different style and color, and that it was my fault for being confused about the online catalog (Iet alone their rep confirming it). Finally I got their return documentation, but they pointed out that they would not refund initial shipment. Here are 8 tips for writing great reviews. The brand-new Tipoon camper can sleep a family of four, fit in most garages, and expands at a push of a button. You can access the information via your local government about companies who are going bankrupt. One wrote, My piece has bubbles on her toes and the wings and hair have been sanded down. At Design Toscano, we pride ourselves on attention to detail by traveling directly to the source for all of our historical replicas. Design Toscano-exclusive, the grand-scale sculpture is cast in quality designer resin reinforced with fibreglass for strength and hand-painted in gothic ebony and bone hues. Cs was supposed to get back to me but never did. My first purchases from Design Toscano I made some 20 years ago. Once everything is finalized, the company decides on how they will advertise the sale to the public. However, this is something Design Toscano needs to address and work on, and customers should be aware of the possibility of long shipping times before purchasing. Had a glitch when ordering and ended up getting billed and sent 3 of the same items. [1] It is currently headquartered in Elk Grove Village, Illinois. This chess table measures 20 sq. Cant even give a zero-had to put a 1 as they do not let you leave it blank. Best regards, Katie Customer Service Design Toscano I am less than impressed with the quality of these pieces. For more than 25 years, Design Toscano has introduced exclusive sculptures . Buy with paypal or credit card so you can make sure your moeny is safe. Return this item for free. Over 90% of our offerings are exclusive to the Design Toscano brand, allowing us to present distinctive decorative items unavailable elsewhere. How do I protect them from further damage? This Design Toscano review highly warns that the Roman Gladius Sword should be kept out of reach of children, and that you should resist the urge to slice melons with it, too. Their headquarters, however, are based in Elk Grove Village, Illinois, so we can assume that the company oversees manufacturing from the US. I bought two push plates. Be aware. Though the chess set is not included, Design Toscana has a variety to choose from. Add meaning and depth to your home with this statue for $399. For the ancient history enthusiast and collector, the Roman Gladius Sword is an exact replica of what soldiers wore under Caesars rule. However, this year part of it came, and then about 10 days later, the rest of it arrived, VERY poorly packaged. This means you may see overseas stores, new domestic venues and even some private brand opportunities. Spice up your garden with this magnificently authentic-looking, resin-cast dragon skull for $165. We have over 6,000 items available so you can expect the unexpected! Angel, Dove, Bald Eagle, and Owl wall sculptures. Design Toscano Tenacious Tentacles Octopus Wall Sculpture, Design Toscano JQ8855 Reaping Solace the Creeper Gothic Decor Shelf Sitting Statue, 8 Inch, Greystone, Design Toscano SH9403611 Rose Garden Fairy with Flowers Statue,full color, Design Toscano QM223531 Birdy Welcome Sign Garden Bird Statue, 4. TERRIBLE experience and told them to please make me feel comfortable but nothing was offered, so I was a scaredy cat. In terms of their angels, buyers should be aware that these are casts, meaning theyre not actually sculpturestheyre simply finished to look this way. Design Toscano has been featured in Inc. magazine's top 500 fastest growing companies in 1996,[2] 1997 and[3] 1998. There are a few different ways you can find companies that are going out of business. February 27, 2023 . Ridiculous. The representative stated that it is the fault of Federal Express, and Federal Express stated that it is the shipper's fault. Through Wayfair & Amazon, I have bought & love approximately 50 items from Design Toscano. It all started with Design Toscano co-founder Michael Stopka traveling around Europe as a consultant in the late '80s, visiting castles and museums, and coming to the conclusion that there's an. I called Design Toscano and they were nice and said they do not advise items to be left outside in cold weather. Full of pain and sadness, this divine statue holds so much emotion, that it is almost mesmerizing to gaze upon. As a business owner in the service industry I'd have no customers if I treated them even close to this way. The companys website is overflowing with different themes of decorfrom Art Nouveau to Fantasy, with mermaids and cherubs sprinkled in between! Customer service always quick to respond with very helpful hints. Do not shop here. Find many great new & used options and get the best deals for Design Toscano Ares Classical Greek God Bonded Marble Statue at the best online prices at eBay! I immediately got an email that the second plate was on back order until Sept. Then, I got a postcard in the mail that said it would be Oct. I will NEVER by another product from this company! Inventory is gathered and any legal obligations fulfilled. The Customer Service at Design Toscano is very, very poor! Really? This is no the old Toscano shop/site from years ago. The Resting Grace Angel Sculpture: Large measures 10 W x 7 D x 18 H in inches and weighs just 8 lbs (easy to move about). The site is filled with so many beautiful pieces! I should've demanded a refund and shopped elsewhere. Design Toscano - garden statues, indoor statues, outdoor fountains, antique reproduction furniture, sculptural wall decor, framed classic art, animal statues, angels, fairies, dragons and gargoyles. Bashful and Hopper Garden Bunnies Collection $20.95 - $49.95 Carotene the Bunny Rabbit Garden Statue $35.95 Big Burly Bunnies Rabbit Statues $85.95 - $159.00 The Bunny Den, Garden Rabbit Statues $24.95 - $45.95 This is a multi-location business. Companies can ask for reviews via automatic invitations. This heirloom table injects some play into your living room. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. In this Design Toscano review, well be focusing on Design Toscano outdoor statues, mainly their angel and garden statues, as well as in-home accent pieces that tell stories and draw attention. I have bought from this site several times and was never disappointed! thanks, Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. weeks." It was easier to just ignore me. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Makes me wonder how a company can stay in business run the way they are. It was not inexpensive, and for the money, it certainly should have lasted longer than 6 months. As a matter of policy, BBB does not endorse any product, service or business. 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