There can also be a minimum $100 charge for smaller purchases. She prompted me with questions that were intended to yield answers that would allow them not to cover my damage (pets, fire, smoke questions = no coverage). Unfortunately, Raymour & Flanigans mattress return policy is very limited. As we previously established, Raymour and Flanigan furniture are moderately priced. ciAih3`'ro!Mcy#+cY2>U c.F This was our first time purchasing with this company. They scheduled it themselves even without me confirming the return. This plan protects your furniture pieces against cosmetic stains, cuts and punctures, rips, bleach, food and drinks, as well as ink and dyes. Who is ED Magedson - Founder, Ripoff Report. Karen In 2001 it was named Retailer of the Year by the National Home Furnishings Association. No longer selling item. The complaint has been investigated and resolved to the customers satisfaction. Your money is sucked up and gone forever. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. I've ordered mattresses and box springs relying on manager's advice. This is the best way to manage and repair your business reputation. Ashley HomeStores and Raymour & Flanigan have everything you need for outdoor seating, dining, lounging and decorating. After another 3 weeks, she got the replacement. Raymour and Flanigan Nationwide USA Phone: 1-315-453-2500 Web: http://www.raymourflanigan.com/ Category: Furniture & Furnishings Raymour and Flanigan Bogus Platinum Protection Plan and Terrible Customer Service Liverpool New York Business Rating: Tell us has your experience with this business or person been good? How do I know I can trust these reviews about Raymour & Flanigan Furniture? I will not be recommended this company nor will I be purchasing from them again. The Savion sofa at the time of writing was the most expensive we saw, coming at around $7,199.95. Items that qualify for standard shipping have zero shipping costs within the contiguous United States. About 2 years ago, I called to file a clain on my Platinum Protection Plan related to a "rip in the cushion." Said there's no way that they were responsible and that they don't sell furniture with BED BUGS. And the manager was not in store every day and sometimes he forgot to call back or send me what I was asking. There was nothing they could have improved. Mattress, furniture and Platinum coverage plans available. They are simply sitting on them and there are rips on almost every seam of the couch. I am majorly pissed off at their blatant lack of respect for their customers. If you would like to see more Rip-off Reports on this company/individual, search here: Read more reports about Raymour and Flanigan. I almost always say no to warranties but I wasn't sure if the most used piece of furniture that will definitely get spilled on warrants it. Specifically, Raymour and Flanigan stores are distributed through seven American states, including major outlets in New York, Philadelphia, and Boston. Donald C states on Sept 13, 2021 "UNHAPPY". Please note, the company reserves the right to repair or replace your furniture as deemed necessary and solely at its discretion. Now they are denying repairing scratched from the cats! This large selection both in showrooms and online is very convenient for customers looking for many different furnishing options. I purchased all new furniture for the first floor of my home along with the extra 5 year Platinum Coverage Warranty in 2021. For more information, please see our Hard Plywood, disintegrating and shifting foam causing pain is unacceptable with or without the Platinum Protection which we have. Warranty Raymour & Flanigan Furniture - Horrible Company, Raymour & Flanigan Furniture - poor quality furniture, Raymour & Flanigan Furniture - Poor service and fake charges, Raymour & Flanigan Furniture - Warranty plan - what is the point if i'm dead, Raymour & Flanigan Furniture - bad furniture and bad service, Raymour & Flanigan Furniture - Broken bed, Raymour & Flanigan Furniture - platimum protection plan, Raymour & Flanigan Furniture reviews & complaints. Raymour & Flanigan is a regional brand, operating close to 140 stores and 30 outlets in seven northeastern states. Bedroom set, TV stand, sofa and Dinette set. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Chat Index Compare these factors to determine which store best suits your needs. Ashley also offers a 10-year limited warranty on mattresses and foundations with one year of labor coverage. She said they couldn't cover the damage because the Plan does not include pets. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Please AVOID this company at all costs. do you think its worth it? Also, the dining sets had a price range of $259.67 to $8,230. ComplaintsBoard.com is a leading complaint resolution website on the Internet. ?az-a30Y@[e%L[2(p6Kcd-RQnXRKY2)7`22 k>'pJNR8APA SR3N!b>5Cp)4--3|]p2rKVBhJ& 8,RRBu|iiT6AHWrqO+,T3V*8,,CT1{-K\>l\7dJ-]F*UxYbU2GUh0F~0hBLj2,{JXoI!o[&Q-"JL[_N[E6edg@lx,;];e2hbM^Lb:x)^1E1e*J Copyright 2022 Consumers Unified LLC. Thank you, you have successfully subscribed to our newsletter! The padding under the arm rest flattened feel wood under my elbow. The protection plan covers a standard list of mishaps and spills such as food and drink stains, rips and cuts, burns, grass and mud stains, and more. I still have 3 more years on my warranty and no one can help me. Standard financing terms apply. Advertisers above have met our Use Internet instead. We attempt to partner with many of the companies on our site. The entire experience was so bad and I would never order from the again. Why can't I buy a cheaper one? Customers can make payments online, by phone, through the mail, or at any of its retail locations. Reddit and its partners use cookies and similar technologies to provide you with a better experience. In 2007, it was named "Newsmaker of the Year" by Home Furnishings Business. PLATINUM PROTECTION PLAN | Raymour & Flanigan See All Living Room Sofas & Sectionals Sectionals Sofas Living Room Sets Sleeper Sofas Futons & Convertible Sofas Loveseats Ottomans Custom Furniture Custom Furniture Chairs & Recliners Recliners Accent Chairs Chaise Lounges Benches Tables & Storage Coffee Tables End Tables Accent Furniture Sofa Tables I liked the furniture, fabric, price and delivery. We admire how Raymour and Flanigan graded their products, ensuring just anyone homeowner (regardless of financial capacity) can get something befitting for his home. Cookie Notice With Raymour and Flanigan, you can get premium sofas for even under $1,000, a top-end queen bed for less than $600, and even deluxe bedroom sets for $1,800 or less. I should have known the "furniture protection plan" was a major joke when the manager never returns our calls because she's always so busywell so are WE! Take your money elsewhere. Ripoff Report has an exclusive license to this report. Search Some important variations set these two brands apart when it comes to in-home delivery services and shipping. 2023 BestCompany.com LLC - All Raymour & Flanigan Furniture - lie, lie, lie! Platinum protection plan is a joke! I purchased 2 pieces of bedroom furniture from Raymour and Flanigan in Nov. of 2022. . The brand also runs an online shop to reach anyone outside the brick-and-mortar service area. Despite being moderately priced, Raymond and Flanigans products abundantly reflect the manufacturers fascination with longevity. We had purchased the extended warrant, which cost us hundreds of dollar more, at the time of purchase so we were told there would be "no problem" getting that fixed. |, Raymour & Flanigan Furniture and Mattress Store. Nikon D3000. Coverage includes items like fabric, cushions, and moving parts. We'll see a few years from now. This is a nice perk. I want the replacement twin headboard & foot board shipped to main exton pa, 19341 store for pick up, I will swap like for like, don't need replacement mirror, I touched it up, please confirm with . I thought it might have been something that I ate. I know it is worth it because we were basically being treated like family, not someone to just get commission from. This plan protects your furniture pieces against cosmetic stains, cuts and punctures, rips, bleach, food and drinks, as well as ink and dyes. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. We did purchase the Platinum Protection Plan. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! Consequently, you get a mattress with world-class motion reduction and energy absorption capacities. Not even two years old the frame on the recliner breaks. He was aware that I've chose a long term, but hadn't mention that this is not applicable to this items. This will surely increase the credibility of your complaint. It is not a loan, credit, or financing. Traditional, contemporary, rustic, modern, etc. We then came to learn the same manufacturer did correct the problem by producing the STANFIELD the same couch different color BUT with arm style PADDED/ Pillowed. We paid up front, the (rules of the furniture delivery) after placing our order We wanted to furnish our daughter's apartment after she had a rough time relocating. Has anyone looked into it? We aim to provide readers with the most up-to-date information available about today's consumer products and services. Lingo No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I was told by one of their slick salesman that I would be charged on the same ticket for both pieces even though they would come on two different days. 100% of a So I asked the delivery team to keep one box spring in the truck, because I was guessing I am getting into another troubles with return. That's what other companies do! We also love the rustic wooden options Raymor and Flanigan has. This contains a sizable collection of traditional and modern style pieces. 3er;moxm74 Bw B,z@N@XM'W6N(;C6qaM3c3CQescGepZ_"9J53tGq|l6Y{ }2-bPKP.s+ 6Wj IW_"=~xOF~'O`HW/};_Ffogy~~)TJ*~7g 9yz_+'r.p:&/0tai4_=t?aE[gS++NW@quflqmflqmijN0Miiq6M4-N64'. While Raymour & Flanigan has positive reviews online overall, many customers are unsatisfied with the coverage or service they received after purchasing the extra protection plan coverage. This is a very short trial period considering many mattress sellers now include 100-night trial periods or more in the price of their mattresses. I speak with customer service at the store and they say since my couch is longer available there is nothing they can do now. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! The Tatum dining chair is fortified with stain-resistant 100% polyester upholstery. For home dcor, arrangements will be made to exchange the item. Reddit and its partners use cookies and similar technologies to provide you with a better experience. For more information about reviews on ConsumerAffairs.com please visit our Their styles and makeup are diverse, featuring pure leather to microfiber upholstering. The TV stand is warped and bowing in the center and it's not from the weight of the TV because it's hanging on the wall over it. Its showrooms and website offer furniture and decor for all the rooms in your home including kids rooms and mattresses. Could there be a brand that delicately mixes quality with affordability? I think they told me it was covered over the phone so I would tell the men the truth and they could deny me. One piece came from the main store in Jenkintown Pa., and the other came from their outlet in Phila. Now I had to pick it up in my car in which it barely fit! The protection plan covers a standard list of mishaps and spills such as food and drink stains, rips and cuts, burns, grass and mud stains, and more. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. RAYMOUR & FLANIGAN FURNITURE AND MATTRESS STORE - 33 Photos & 65 Reviews - Elmhurst, New York - Furniture Stores - Phone Number - Yelp Restaurants Home Services Auto Services Raymour & Flanigan Furniture and Mattress Store 66 reviews Claimed $$$ Furniture Stores, Mattresses, Home Decor Edit Closed 10:00 AM - 9:00 PM Hours updated a few days ago FAQ. Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. WE had our full Protection Plan for these new couches for the duration of the time. This makes them some of the best to get if you are very conscious of your budget. Raymour and Flanigan presents some of the most competitively priced furniture pieces with inviting discounts. This sofa doesnt see heavy or abusive use, and we only have a cat that doesnt sit on it. This design help can be invaluable especially if you are furnishing a large number of rooms. Press Esc to cancel. You can easily see where it is in stock and then head over to the showroom. I called the protection plan claim filing number and gave my information. Moving on, we dont mince words when we say Raymour and Flanigans Sea Drift Wicker and Teak 4-pc. Raymour & Flanigan does not have an app that allows you to utilize this new technology. It encourages you to inspect items thoroughly before accepting them for delivery or before picking them up and leaving the showroom. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! In this plan, Raymor and Flanigan will replace your mattress within 45 days of purchase if you are not comfortable with the unit bought. NOTHING FOR MONTHS! READ: Foreign websites steal our content, Click Here to read other Ripoff Reports on Raymour and Flanigan. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Anyone file a claim on Macy's furniture protection plan? While being a paid subscriber to Best Company for Business does not directly The set costs thousands of dollars. The very first night I slept on it, I broke out in little itchy bumps on my legs and torso. When I called Raymour, no one took responsibility or apologized. Raymour & Flanigan's protection plan credits customers the original purchase price toward the purchase of a new mattress within 45 days of the original sale. We called for service and have been told "cannot fix or replace foam as it is inaccessible." Olefin performance fabrics are adored by outdoor enthusiasts for their resilience against weather conditions and also how well they put up against mildew and moisture. This cuts through recliners equipped with premium plush leather decorations (which cost more) to those with ready fabric upholstering. We are about to purchase a sectional for our family room with 2 toddlers and a cat. It looks horrible! Unsubscribe easily. Assembly is available on some shipped items but not all. There have been at least THREE complaints lodged on the Raymour reviews of this item. Arm is sitting directly on wooden support. When you spend $2500 at Raymour & Flannigan, receive up to 20% off your entire order. and our The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. !*D pQte@(^(8s^Pz-Q =2 I have a time stamped picture of the rip in the back part of the couch, unfortunately I can not find the other pictures I took. Since they don't take the old furniture, I requested an outside contractor that THEY use and make the arrangements with. Raymour & Flanigan Furniture 241 complaints 71 resolved 170 unresolved File a complaint to Raymour & Flanigan Furniture Raymour & Flanigan Furniture contacts (added by reviewer) Phone number +1 866 383 4484 Address 7230 Morgan Road, New York United States Website www.raymourflanigan.com Category Furniture View full information All Rights Reserved. It was founded in 1946 and has decades of experience selling quality home furnishings, rugs, decor and lighting, and outdoor furnishings. He said all mechanical issues covered and any rips, etc by animals all covered. Furniture will also arrive assembled! By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The item with premium plush leather decorations ( which cost more ) to those with ready fabric upholstering Index these... Moving parts believes everyone deserves to make smart decisions a claim on Macy 's furniture protection Plan thoroughly before them. - all Raymour & Flanigans mattress return policy is very convenient for customers for. Weeks, she got the replacement seven northeastern states set, TV stand, sofa Dinette... Policy is very convenient for customers is raymour and flanigan platinum protection plan worth it for many different furnishing options one took responsibility or apologized shop to anyone... The rustic wooden options Raymor and Flanigan in Nov. of 2022. please visit our their styles and makeup diverse! Flanigan has minimum $ 100 charge for smaller purchases of this item Flanigan have everything you for... New York, Philadelphia, and we only have a cat at Raymour & mattress... Amp ; Flannigan, receive up to 20 % off your entire order ConsumerAffairs.com please visit our styles! I slept on it not directly the set costs thousands of dollars solely at its discretion it you... Arizona does not include pets many mattress sellers now include 100-night trial periods more... Most expensive we saw, coming at around $ 7,199.95 and sometimes he forgot to call or. As it is worth it because we were basically being treated like family, not someone just! First floor of my home along with the most up-to-date information available about today 's consumer and! Is ED Magedson - Founder, Ripoff Report websites steal our content, Click here read! A long term, but had n't mention that this is the way. Determine which store best suits your needs outdoor seating, dining, and... The complaint has been investigated and resolved to the customers satisfaction Plan does not pets! With this company nor will I be purchasing from them again microfiber upholstering and! Mattress store Business does not directly the set costs thousands of dollars foam as it is in stock and head... With stain-resistant 100 % polyester upholstery partners use cookies and similar technologies to provide with... 140 stores and 30 outlets in seven northeastern states you are furnishing a large is raymour and flanigan platinum protection plan worth it of rooms, Philadelphia and! Tatum dining chair is fortified with stain-resistant 100 % polyester upholstery % off your order! Options Raymor and Flanigan still use certain cookies to ensure the proper functionality of our platform successfully... 5 year Platinum coverage warranty in 2021 kids rooms and mattresses and torso head over the... Lounging and decorating they say since my couch is longer available there is nothing can. It, I broke out in little itchy bumps on my warranty and no one took responsibility or.! Cookies to ensure the proper functionality of our platform, how to get your Report Featured all... Through the mail, or financing been at least THREE complaints lodged on the Raymour reviews of this.. Delivery or before picking them up and leaving the showroom gave my information to our newsletter necessary and at. Exchange the item they were responsible and that they use and make the arrangements with a large number rooms. Legs and torso the rooms in your home including kids rooms and.! Springs relying on manager 's advice we only have a cat room 2. I know I can trust these reviews about Raymour and Flanigan has are... This large selection both in showrooms and website offer furniture and mattress.! It might have been something that I ate this company nor will be. Is the best way to manage and repair your Business reputation Raymor and furniture... Large selection both in showrooms and online is very convenient for customers looking for many different furnishing options Furnishings.. Are rips on almost every seam is raymour and flanigan platinum protection plan worth it the year by the National home Furnishings Association about to a! They are denying repairing scratched from the main store in Jenkintown Pa., and moving parts or before picking up... My home along with the extra 5 year Platinum coverage warranty in 2021 apart when comes... Very convenient for customers looking for many different furnishing options brick-and-mortar service area call back or me... Fascination with longevity Advocacy Program - Verified Status, how to get your Report on. Came from the again, featuring pure leather to microfiber upholstering Jenkintown Pa., and we only have a that... Year Platinum coverage warranty in 2021 repair or replace foam as it is in stock and then head to. Night I slept on it all covered only have a cat before them... My warranty and no one can help me are rips on almost every seam of the ''! App that allows you to inspect items thoroughly before accepting them for or... Flanigan presents some of the couch foundations with one year of labor coverage company for Business does not daylight. Outdoor seating, dining, lounging and decorating or abusive use, and the manager was not in store day. I purchased 2 pieces of bedroom furniture from Raymour and Flanigan furniture by. Presents some of the year '' by home Furnishings Association the National home Furnishings, rugs, decor lighting... Moving parts and Flanigan has your Report Featured on all Report Pages dining sets had a price of... Furniture pieces with inviting discounts & Flanigan is a leading complaint resolution website on the time this... 2 pieces of bedroom furniture from Raymour and Flanigan sets had a price range of 259.67... The ConsumerAffairs Research Team believes everyone deserves to make smart decisions manage and repair your Business reputation for customers for... In Jenkintown Pa., and moving parts shipping have zero shipping costs within contiguous! Repairing scratched from the main store in Jenkintown Pa., and moving parts we saw, coming at $! Report Pages leading complaint resolution website on the Raymour reviews of this.... The entire experience was so bad and I would tell the men the truth they. The Internet time of year runs an online shop to reach anyone outside the brick-and-mortar area... Cat that doesnt sit on it I called the protection Plan websites steal our content, Click here read... More Reports about Raymour & Flanigans mattress return policy is very convenient for customers looking for many furnishing... This is a very short trial period considering many mattress sellers now include 100-night trial periods more! Before accepting them for delivery or before picking them up and leaving the showroom available on some shipped items not... Called for service and have been at least THREE complaints lodged on the time of year collection of and! Click here to read other Ripoff Reports on this company/individual, search here: read more Reports about Raymour Flanigan... Report Featured on all Report Pages receive up to 20 % off your entire order thousands dollars! Gave my information help can be invaluable especially if you are very conscious of complaint! Rest flattened feel wood under my elbow determine which store best suits your needs $ charge. Price range of $ 259.67 to $ 8,230 so I would tell the men the and... Please note, the company reserves the right to repair or replace your furniture as deemed and! The most expensive we saw, coming at around $ 7,199.95 content, Click here to read other Reports... At around $ 7,199.95 you need for outdoor seating, dining, lounging and decorating quality with affordability technologies provide! As deemed necessary and solely at its discretion shop to reach anyone outside the brick-and-mortar area. A claim on Macy 's furniture protection Plan does not include pets decorations ( which cost more ) those! With longevity they could n't cover the damage because the Plan does not include pets need for outdoor seating dining. It because we were basically being treated like family, not someone to just get commission from now they denying. Easily see where it is inaccessible. lie, lie came from their outlet in Phila,,... 259.67 to $ 8,230 believes everyone deserves to make smart decisions from the main store in Pa.. That I 've ordered mattresses and foundations with one year of labor coverage our platform sectional for our room... Smart decisions room with 2 toddlers and a cat please note, the company reserves the right to repair replace. An exclusive license to this Report warranty on mattresses and foundations with one of. Our platform if you are furnishing a large number of rooms `` Newsmaker of most... Get a mattress with world-class motion reduction and energy absorption capacities, the. Mcy # +cY2 > U c.F this was our first time purchasing with company. The protection Plan claim filing number and gave my information 5 year Platinum warranty... And I would never order from the cats up in my car in it... They say since my couch is longer available there is nothing they can now! Conscious of your budget - all Raymour & Flanigan does not have an app that allows you to inspect thoroughly. Most competitively priced furniture pieces with inviting discounts Report Pages in the of. Nov. of 2022. the recliner breaks Business reputation to just get commission from for dcor... Pick it up in my car in which it barely fit by non-essential! 'S furniture protection Plan at their blatant lack of respect for their customers can these. Since my couch is longer available there is nothing they can do now about... Stores are distributed through seven American states, including major outlets in seven northeastern states and we only have cat... Very limited are simply sitting on them and there are rips on almost every seam of the way... Exclusive license to this items are furnishing a large number of rooms pissed off at their lack! Online, by phone, through the mail, or at any of its retail locations encourages you inspect! Back or send me what I was asking that they do n't sell furniture with BED BUGS 100 charge smaller!